Capital Ford of Wilmington

Poor service. The day I went for an estimate was meeting with Rick waited for an hour past appt. My estimate was way less than when I took my car in weeks later fo The day I went for an estimate was meeting with Rick waited for an hour past appt. My estimate was way less than when I took my car in weeks later for them to tell me it was thousands more than they quoted. Rick never came to met me when I dropped my car off. I dealt with someone else. He never called with the new updated quote someone else did. They never contacted my insurance company. I did. My insurance company left several messages for them to call them back. They quote they gave my insurance company totalled my car out. Would not recommend at all. More

Greg Gibson, super service department representative. Timely, courteous, professional and cares about customers and dealership Timely, courteous, professional and cares about customers and dealership More

Elite service. Customer service & work is great. The prices are high thank you for the great work. Customer service & work is great. The prices are high thank you for the great work. More

Traveling thru town & made an appointment 5 days ahead. Arrived on time & truck was serviced & we were gone in about 1.5 hours. Service Advisor answered all questions & even told me about a recall. Very pl Arrived on time & truck was serviced & we were gone in about 1.5 hours. Service Advisor answered all questions & even told me about a recall. Very pleased with the service all around. More

Mandy and the rest of the staff at Capital Lincoln of Wilmington was exceptionally courteous and helpful. I never felt pressured, never felt the truth was being shaded, and left completely happy with my Wilmington was exceptionally courteous and helpful. I never felt pressured, never felt the truth was being shaded, and left completely happy with my purchase. I would heartily recommend Capital Lincoln of Wilmington to anyone. More

Easy to work with, very accommodating, pleasant, polite and nice to see people happy in their work and smiling. and nice to see people happy in their work and smiling. More

The Wilmington Capital team has been great through my entire purchase process, I highly recommend them for all your Ford needs. entire purchase process, I highly recommend them for all your Ford needs. More

I had a great experience with Capital Ford Wilmington last time my truck was serviced. last time my truck was serviced. More

Alex was great. Very courteous and efficient. Help get me checked in and on my way with ease. Very courteous and efficient. Help get me checked in and on my way with ease. More

Always friendly! Very reliable! Take really good care of my 2024 Ford Maverick! They listen to what I ask It is a pleasure Very reliable! Take really good care of my 2024 Ford Maverick! They listen to what I ask It is a pleasure More