Capital Ford of Wilmington

Excellent Service My service call was excellent. It was done in a timely manner and I was very satisfied with everything. Keith, Lee and Donna were very helpful to me My service call was excellent. It was done in a timely manner and I was very satisfied with everything. Keith, Lee and Donna were very helpful to me. More

Service Your service department as well as your sales team! Have given us first class service. I always brag about how well we are treated every visit. Your service department as well as your sales team! Have given us first class service. I always brag about how well we are treated every visit. More

Capitol Ford service department Absolutely professional courteous staff across the board- as always- service department flow is incredible and efficient and able to fit things in fre Absolutely professional courteous staff across the board- as always- service department flow is incredible and efficient and able to fit things in frequently. Josh was able to get my routine service in and out within an hour - I have had the same experience many times before- other helpful staff include John Autry and Chris Royal More

Excellent service from the beginning to pickup of my car. Because it's true. By having changes in my personal life. Ford dealership was thoughtful and helpful. I don't just give out excellent rating; they ha Because it's true. By having changes in my personal life. Ford dealership was thoughtful and helpful. I don't just give out excellent rating; they had to earn it. More

driver side mirror making a wierd sound when opening excellent service plus outstanding service rep - tremendous turn-around - finished in timely manner with good results. will continue to bring my car t excellent service plus outstanding service rep - tremendous turn-around - finished in timely manner with good results. will continue to bring my car to this dealer for service More

Highly Satisfied TruCar Experience with Capital We did our research with USAA, and was extremely happy with Capital Ford and our sales rep Justin McDonald. Will look for him at Capital when I'm rea We did our research with USAA, and was extremely happy with Capital Ford and our sales rep Justin McDonald. Will look for him at Capital when I'm ready to replace our other vehicle. A fair price, good turnaround and no hassle. More

Fantastic Service I despise car shopping. I sent the dealer a request for the vehicle we wanted, they found it and we went in to buy it. Extremely easy to work and ve I despise car shopping. I sent the dealer a request for the vehicle we wanted, they found it and we went in to buy it. Extremely easy to work and very professional. More

JC was great to work with This was our first visit to Capital Lincoln. We were pleasantly surprised. Our salesman, JC, was very knowledgeable, and a pleasure to work with. W This was our first visit to Capital Lincoln. We were pleasantly surprised. Our salesman, JC, was very knowledgeable, and a pleasure to work with. We were introduced to just about everyone that works there, and they were also very nice. So far, I have only good things to say about this dealership. Would definitely recommend to anyone looking for a Lincoln. More

clutch replacement Great service! Steve Autry was super to work with thru this. parts came quickly and repair was completed in a timely manner. Thanks again for taking c Great service! Steve Autry was super to work with thru this. parts came quickly and repair was completed in a timely manner. Thanks again for taking care of this matter. More

Unscheduled check & break maintenance Early evening on a Tuesday I heard unusual road noise. Since I was planning to leave on a planned road tip on Thursday, I took my Escape into Capita Early evening on a Tuesday I heard unusual road noise. Since I was planning to leave on a planned road tip on Thursday, I took my Escape into Capital Ford at 8:00 A.M. for an unplanned inspection. Lee Karnes (Service Consultant) appreciating my position immediately obtained necessary trouble shooting information required for a road test and checkout. I was given a ride home and by shortly after noon, I picked up my Escape with cleaned out rear break drums and break fluid change ready for my trip. My Thanks to Lee and the Capital Ford maintenance team.. Bill More