Capital Ford of Wilmington

Fantastic Service I despise car shopping. I sent the dealer a request for the vehicle we wanted, they found it and we went in to buy it. Extremely easy to work and ve I despise car shopping. I sent the dealer a request for the vehicle we wanted, they found it and we went in to buy it. Extremely easy to work and very professional. More

JC was great to work with This was our first visit to Capital Lincoln. We were pleasantly surprised. Our salesman, JC, was very knowledgeable, and a pleasure to work with. W This was our first visit to Capital Lincoln. We were pleasantly surprised. Our salesman, JC, was very knowledgeable, and a pleasure to work with. We were introduced to just about everyone that works there, and they were also very nice. So far, I have only good things to say about this dealership. Would definitely recommend to anyone looking for a Lincoln. More

clutch replacement Great service! Steve Autry was super to work with thru this. parts came quickly and repair was completed in a timely manner. Thanks again for taking c Great service! Steve Autry was super to work with thru this. parts came quickly and repair was completed in a timely manner. Thanks again for taking care of this matter. More

Unscheduled check & break maintenance Early evening on a Tuesday I heard unusual road noise. Since I was planning to leave on a planned road tip on Thursday, I took my Escape into Capita Early evening on a Tuesday I heard unusual road noise. Since I was planning to leave on a planned road tip on Thursday, I took my Escape into Capital Ford at 8:00 A.M. for an unplanned inspection. Lee Karnes (Service Consultant) appreciating my position immediately obtained necessary trouble shooting information required for a road test and checkout. I was given a ride home and by shortly after noon, I picked up my Escape with cleaned out rear break drums and break fluid change ready for my trip. My Thanks to Lee and the Capital Ford maintenance team.. Bill More

prompt service Even without an appointment they take get you in and out quickly. I had a window which wouldn't stay up. They fixed it while I waited. Same thing when Even without an appointment they take get you in and out quickly. I had a window which wouldn't stay up. They fixed it while I waited. Same thing when my camera wouldn't work. Good old fashion service. More

Rick was a great salesman Trade in value was good, but became just what I was looking for after you included the leather package. I liked the low to medium pressure. Trade in value was good, but became just what I was looking for after you included the leather package. I liked the low to medium pressure. More

Great service again No complaints. Service was done in a timely professional way. From the minute I dropped off the car until I picked it up everything was seamless. No complaints. Service was done in a timely professional way. From the minute I dropped off the car until I picked it up everything was seamless. More

Best Auto Purchase Ever! The purchase/Leasing of my new Ford Explorer was the most pleasant experience in obtaining a new vehicle I have ever had! My sales representative Joh The purchase/Leasing of my new Ford Explorer was the most pleasant experience in obtaining a new vehicle I have ever had! My sales representative John Kozak went above and beyond to explain the entire process to me and make it as easy as possible for me!! Would highly recommend Capital Ford for their sales and service to their customer and JK for his excellent customer care! More

Body Shop - Exceptional Due to an unfortunate accident, our beautiful 2015 Lincoln Navigator with just barely 10,000 miles had to have body work repairs. We have been custom Due to an unfortunate accident, our beautiful 2015 Lincoln Navigator with just barely 10,000 miles had to have body work repairs. We have been customers of Capital for many years and knew that we would have the best attention by bringing our vehicle to Capital for these repairs. Ronnie, the supervisor of the department, is genuinely a fine gentleman and directed the process through our insurance carrier and made sure that we would receive great service and outstanding workmanship on the repairs. The attention to details by this body shop ensured that our auto looked "good as new" upon completion. We sincerely appreciate and commend the entire body shop team for a job well done. Kudos to all involved. More

Love My Lincoln MKX Our overall experience with Capital Lincoln was very pleasant. JC Edwards was great to work with. We met a lot of people at the dealership, and they Our overall experience with Capital Lincoln was very pleasant. JC Edwards was great to work with. We met a lot of people at the dealership, and they were all very nice. More