Capital Ford of Wilmington

Excellent service from the beginning to pickup of my car. Because it's true. By having changes in my personal life. Ford dealership was thoughtful and helpful. I don't just give out excellent rating; they ha Because it's true. By having changes in my personal life. Ford dealership was thoughtful and helpful. I don't just give out excellent rating; they had to earn it. More

driver side mirror making a wierd sound when opening excellent service plus outstanding service rep - tremendous turn-around - finished in timely manner with good results. will continue to bring my car t excellent service plus outstanding service rep - tremendous turn-around - finished in timely manner with good results. will continue to bring my car to this dealer for service More

Highly Satisfied TruCar Experience with Capital We did our research with USAA, and was extremely happy with Capital Ford and our sales rep Justin McDonald. Will look for him at Capital when I'm rea We did our research with USAA, and was extremely happy with Capital Ford and our sales rep Justin McDonald. Will look for him at Capital when I'm ready to replace our other vehicle. A fair price, good turnaround and no hassle. More

Fantastic Service I despise car shopping. I sent the dealer a request for the vehicle we wanted, they found it and we went in to buy it. Extremely easy to work and ve I despise car shopping. I sent the dealer a request for the vehicle we wanted, they found it and we went in to buy it. Extremely easy to work and very professional. More

JC was great to work with This was our first visit to Capital Lincoln. We were pleasantly surprised. Our salesman, JC, was very knowledgeable, and a pleasure to work with. W This was our first visit to Capital Lincoln. We were pleasantly surprised. Our salesman, JC, was very knowledgeable, and a pleasure to work with. We were introduced to just about everyone that works there, and they were also very nice. So far, I have only good things to say about this dealership. Would definitely recommend to anyone looking for a Lincoln. More

clutch replacement Great service! Steve Autry was super to work with thru this. parts came quickly and repair was completed in a timely manner. Thanks again for taking c Great service! Steve Autry was super to work with thru this. parts came quickly and repair was completed in a timely manner. Thanks again for taking care of this matter. More

Unscheduled check & break maintenance Early evening on a Tuesday I heard unusual road noise. Since I was planning to leave on a planned road tip on Thursday, I took my Escape into Capita Early evening on a Tuesday I heard unusual road noise. Since I was planning to leave on a planned road tip on Thursday, I took my Escape into Capital Ford at 8:00 A.M. for an unplanned inspection. Lee Karnes (Service Consultant) appreciating my position immediately obtained necessary trouble shooting information required for a road test and checkout. I was given a ride home and by shortly after noon, I picked up my Escape with cleaned out rear break drums and break fluid change ready for my trip. My Thanks to Lee and the Capital Ford maintenance team.. Bill More

prompt service Even without an appointment they take get you in and out quickly. I had a window which wouldn't stay up. They fixed it while I waited. Same thing when Even without an appointment they take get you in and out quickly. I had a window which wouldn't stay up. They fixed it while I waited. Same thing when my camera wouldn't work. Good old fashion service. More

Rick was a great salesman Trade in value was good, but became just what I was looking for after you included the leather package. I liked the low to medium pressure. Trade in value was good, but became just what I was looking for after you included the leather package. I liked the low to medium pressure. More

Great service again No complaints. Service was done in a timely professional way. From the minute I dropped off the car until I picked it up everything was seamless. No complaints. Service was done in a timely professional way. From the minute I dropped off the car until I picked it up everything was seamless. More