Capital Ford of Wilmington

I can't say enough good things about my experience at Capital Ford of Wilmington. The sales team was excellent to work with and not at all high-pressure like a lot of dealerships can be. My salesman Ray Capital Ford of Wilmington. The sales team was excellent to work with and not at all high-pressure like a lot of dealerships can be. My salesman Ray Mercer was very knowledgable, helpful, and genuine, and worked very hard to meet my needs as a customer. Doug Barbour, just a super nice guy, and also extremely helpful and knowledgable. This is not the typical dealership, these folks really seem to care quite a lot about the customer experience and you can tell that they truly believe in the product line they are selling. This was one of the best vehicle purchasing experiences I have ever had and I highly recommend shopping for your next new or used vehicle at Capital Ford! More

Tire pressure issue and low engine coolant Ease of making a service appointment and quick check in service greatly appreciated. Josh always helpful and explains everything in detail. I thought Ease of making a service appointment and quick check in service greatly appreciated. Josh always helpful and explains everything in detail. I thought $72 was a bit steep for checking tire pressure and adding coolant. More

Very pleased with the service. Chris kept me informed on a regular basis and no surprises at the conclusion of the service. Would recommend dealership to others. a regular basis and no surprises at the conclusion of the service. Would recommend dealership to others. More

Could not have been more satisfied. Fears of a 'dealer's repair shop' well put to bed! From check in to completion fast, efficient, professional, friendly, and competitively priced. One seemingly small snag repair shop' well put to bed! From check in to completion fast, efficient, professional, friendly, and competitively priced. One seemingly small snag other shops would bristle; they immediately went overboard to make sure I was satisfied. A special thank you to Ryanne who kept me in the loop every step of the way. More

Sync 3 warranty work Took care of issue we were having with the Sync 3 locking up. Checked engine oil pressure & determined it was within specs. However, the oil pressur Took care of issue we were having with the Sync 3 locking up. Checked engine oil pressure & determined it was within specs. However, the oil pressure was right at the bottom end of the range. More

Service Great service! We needed a quick inspection of our business vehicle. They accommodated us immediately and got us back on the road. Would highly recomm Great service! We needed a quick inspection of our business vehicle. They accommodated us immediately and got us back on the road. Would highly recommend. More

Excellent customer service! I love Capital Ford Wilmington. Fast, friendly and no hassle service. I am treated with respect and so is my vehicle. Thank you to all ! I love Capital Ford Wilmington. Fast, friendly and no hassle service. I am treated with respect and so is my vehicle. Thank you to all ! More

Very helpful and expedited the services that I needed Very helpful and knowledgeable about the truck they also done an inspection of the truck to see if it's any further services that I needed to a dress Very helpful and knowledgeable about the truck they also done an inspection of the truck to see if it's any further services that I needed to a dress beings that I had just bought the truck More

Quick Service All of the employees that I interacted with during my visit were very polite and professional. The service was actually done a lot quicker than I was All of the employees that I interacted with during my visit were very polite and professional. The service was actually done a lot quicker than I was expecting, especially for being behind that morning. Overall experience was fast and cozy. More

Purchase of new car. Very pleased with the car and the overall satisfaction of purchasing. Recommend Capital Ford. Salesman was great, finance man was easy. Go to Capit Very pleased with the car and the overall satisfaction of purchasing. Recommend Capital Ford. Salesman was great, finance man was easy. Go to Capital Ford. More