Capital Ford of Wilmington

Very pleasant. I did not receive my paperwork page listing the rating for what is good, moderate, needs replacing, tire press., tire tread depth, brake width etc. li I did not receive my paperwork page listing the rating for what is good, moderate, needs replacing, tire press., tire tread depth, brake width etc. like I have in the past. This page is colored with all this info. Other than that everything seems to be great at this time. Thanks, Ted Cook More

Great experience Cody and the manager were friendly. Cody said he could get us in and out in a short amount of time and he did. I got the car I wanted with the payment Cody and the manager were friendly. Cody said he could get us in and out in a short amount of time and he did. I got the car I wanted with the payments I wanted. This was a pleasant and easy experience. More

Great customer experience! Made an appointment to have The Works performed on my Lincoln Navigator. I also needed a mirror replaced. They did all of the work in a couple of hour Made an appointment to have The Works performed on my Lincoln Navigator. I also needed a mirror replaced. They did all of the work in a couple of hours as promised. They offered a loaner car, which I did not need, and also cleaned my Lincoln when they were done with the service. Their waiting area is nice and comfortable and all of the service folks I interacted with were very helpful. I would recommend this dealership for the service department. Great job!! More

Got Escape Serviced and Traded old F150 for a new to us F150 While waiting for the Escape to be serviced we bought a 2014 F-150. We have 3 Fords and like this dealer very much. Thanks While waiting for the Escape to be serviced we bought a 2014 F-150. We have 3 Fords and like this dealer very much. Thanks More

Working with Joyce is always a pleasure! Joyce was able to help our son with maintenance on his car and did a great, and prompt, job of it! It's always a pleasure working with her, as we've Joyce was able to help our son with maintenance on his car and did a great, and prompt, job of it! It's always a pleasure working with her, as we've done for many years. More

Excellent Service Dept. My 2004 F150 XLT was inspected and serviced in the expected time. Since I have back problems, Capital provided me transportation home and back to Capi My 2004 F150 XLT was inspected and serviced in the expected time. Since I have back problems, Capital provided me transportation home and back to Capital when the service was complete. More

Going the extra mile to find exactly what you want! I bought 2 vehicles in December. They searched the southeast and found the exact make, model and packages I wanted. They didn't try to put me in somet I bought 2 vehicles in December. They searched the southeast and found the exact make, model and packages I wanted. They didn't try to put me in something "similar" from their lot but rather searched for a couple of days to find what I wanted. Everything was low pressure and all about service from John in sale to Eric in finance. Superior service all the way through. More

Problem with engine lights &stalling out on 2010 Ford Escape I contacted your dealership to fix a problem with my 2010 Escape. You fixed it faster than I could get it in to be seen by any other service departme I contacted your dealership to fix a problem with my 2010 Escape. You fixed it faster than I could get it in to be seen by any other service department. Thank You. Michael J. Leiser More

Great Service We received quality service and our vehicle was ready when promised. Everyone we dealt with during the "check-in" through the "check-out" process was We received quality service and our vehicle was ready when promised. Everyone we dealt with during the "check-in" through the "check-out" process was extremely courteous and professional. More

Screw in tire Alarm alerted me to a problem with left rear tire on my way to Wilmington. Stopped at dealership for service and was attended to immediately. Back on Alarm alerted me to a problem with left rear tire on my way to Wilmington. Stopped at dealership for service and was attended to immediately. Back on the road in less than an hour with tire repaired. Thanks! More