Capital Ford of Wilmington
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Let me start by saying Judith is amazing. She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and was told there is no charge as it is included with the oil change. It took a bit longer than expected for an oil change, but that is ok. When Nathan got the bill it was $127. I try and support the car dealers versus the oil change shops but $127 for a basic pill changes is ludicrous. If that is the standard oil change rate, we won't be back for that. More
New location is much better, staff is easy to work with and very customer focused. and very customer focused. More
Very good service, clean and fairly prompt. Friendly staff as well. Could use a dedicated waiting area tho. Friendly staff as well. Could use a dedicated waiting area tho. More
Awesome! !! Easy transition for me, & finished my car in one week, like new! Thank you Steve. !! Easy transition for me, & finished my car in one week, like new! Thank you Steve. More
Service department is great,sales force non pushy, prices are fair. Was satisfied with my transaction. are fair. Was satisfied with my transaction. More
Ivan was wonderful! He was very knowledgeable with the vehicle and made sure to spend time with me before we left to explain everything about the Explorer He was very knowledgeable with the vehicle and made sure to spend time with me before we left to explain everything about the Explorer More
Robert was very accommodating to my work schedule even though I needed an appointment at an inopertune time though I needed an appointment at an inopertune time More
Katy did everything she could to get my car serviced and done so I could drive it on my trip for work done so I could drive it on my trip for work More
Excellent service staff, particularly Kyle Shaw who is friendly, knowledgeable, polite, and professional. Capital Ford has earned my future business, both service, and when I’m ready to purchase my next friendly, knowledgeable, polite, and professional. Capital Ford has earned my future business, both service, and when I’m ready to purchase my next vehicle. More
Great job and very helpful and caring service reps and the job was successfully completed. the job was successfully completed. More