Capital Ford of Wilmington - Service Center

We received the best of care from Capital Ford. Jason was with us all the way, calling with updates on a very puzzling situation with our F150 truck. No one could determine what the problem was and Jason was with us all the way, calling with updates on a very puzzling situation with our F150 truck. No one could determine what the problem was and our local mechanic sent us to Capital Ford. nothing could be found by them, after keeping it for a week and running many tests,etc. The upshot is they charged us nothing for all that time and effort! We still don't know what caused the problem, but Capital Ford will be out go to from now on! More

Quick. Reliable. Very informative. Very helpful adviser. Kept me up to the minute with updates. Reliable. Very informative. Very helpful adviser. Kept me up to the minute with updates. More

Dealer rep was early and did the repair right in the parking lot , communication was excellent. parking lot , communication was excellent. More

Always excellent customer service. Friendly service staff and managers - have enjoyed excellent relationship with Capital Ford Wilmington since 2013 when I purchased my first Lincoln. Friendly service staff and managers - have enjoyed excellent relationship with Capital Ford Wilmington since 2013 when I purchased my first Lincoln. More

Great service but the cost is getting too high for just an oil change. The service team is great. an oil change. The service team is great. More

Jason is a pleasure to work with in the service dept…very accommodating with our schedule. accommodating with our schedule. More

The service and parts department go above and beyond to make getting my vehicle in and out conveniently and seamlessly. Thank you for all you do! make getting my vehicle in and out conveniently and seamlessly. Thank you for all you do! More

Remote schedule is a great deal. Men are courteous and punctual .would consider this deal ship for cars in the future. Men are courteous and punctual .would consider this deal ship for cars in the future. More

We were very pleased with your service. This service was about a Recall on Door Latches.. The customer service Rep. was very informative and kept us informed every step of the way .. Than This service was about a Recall on Door Latches.. The customer service Rep. was very informative and kept us informed every step of the way .. Thank you Capital Ford.. More

Really clean, friendly down to earth people that made sure I was satisfied with my purchase. sure I was satisfied with my purchase. More