Capital City Honda
Sacramento, CA
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451 Reviews of Capital City Honda
We bought a used car there. Nice car and a good price. But it took more than a week to get the charging cable they promised to send the next day. Poor communication. They also Nice car and a good price. But it took more than a week to get the charging cable they promised to send the next day. Poor communication. They also gave us misinformation about the state sales tax and later told us they neglected to tell us about a permit that would have helped us not overpay. They are now ghosting us when I ask what they’re going to do to compensate for this. More
We’ve had not great experiences before at at dealers and I have to say this one was pleasant. Staff friendly and attentive. They were respectful of our boundaries and we didn’t feel pressured I have to say this one was pleasant. Staff friendly and attentive. They were respectful of our boundaries and we didn’t feel pressured More
After a horrible experience at Future Honda, I sent emails to 5 regional dealers asking for their best quote on a new CR-V. We knew we wanted to be OTD between 40-41k. Within an hour, Rebbeca at Cap Ci emails to 5 regional dealers asking for their best quote on a new CR-V. We knew we wanted to be OTD between 40-41k. Within an hour, Rebbeca at Cap City emailed me a quote through their acceleride app and it was right where we wanted it. We could have bought it right then, online. But we called, got another $500 by dropping an included protection service and wanted to go in and test drive before we paid for it. Made an appointment for that afternoon and after a drive and significant wait to fill out the paperwork, we had our new CR-V. Couldn't have been easier. All other dealers did not give an online quote and instead texted often to see when we could come in and talk. Great experience, here. Can't speak to their service, but sales was great! More
I would give a much higher rating and recommend them, but they couldn’t find the charger for our plug-in hybrid when we bought it, promised to send one the next day, and three days later we still don’t have they couldn’t find the charger for our plug-in hybrid when we bought it, promised to send one the next day, and three days later we still don’t have it. Every time we call they promise to call back to let us know when we’ll get it, but they haven’t kept that promise. More