
Capital City Honda
Sacramento, CA
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552 Reviews of Capital City Honda
Mung Nguyen was wonderful to work with. We drove 6 hours round trip to buy a car from Mung and it was totally worth it. No games, no nonsense. Just a straightforward, honest and friendly in We drove 6 hours round trip to buy a car from Mung and it was totally worth it. No games, no nonsense. Just a straightforward, honest and friendly interaction. Mung made the process enjoyable. I will definitely buy another vehicle from Mung in the future and recommend him to my friends and family. Thank you Mung! More
This dealership had several vehicles with different trim levels that I could see and compare to determine which vehicle was right for me. People were friendly and available to help. Our salesman, Brandon By levels that I could see and compare to determine which vehicle was right for me. People were friendly and available to help. Our salesman, Brandon Byrdsong, was very personable, knowledgable, and well informed about our vehicle. More
Royce and Mung were extremely helpful and efficient at getting me the best price on my new CRV. The whole process was quick and painless. getting me the best price on my new CRV. The whole process was quick and painless. More
Efficient and very caring. The team took really good care of us , especially Petricia! She accommodated me and wife when we stepped in and showcased her best cars. We were show The team took really good care of us , especially Petricia! She accommodated me and wife when we stepped in and showcased her best cars. We were shown every vehicle as options and she answered all our questions with patience and care. Thank you to the entire team for making our car buying process a lot simple and easy. I would also like to mention EZ from the finance team and Roy for all your help making sure the process was approved on the best terms and presenting our additional options. More
Felix and the team at Capital City Honda gave me a great deal! The experience was simple, straightforward, and pressure-free. I am very happy with my purchase of a new Honda Odyssey, and I would highly re deal! The experience was simple, straightforward, and pressure-free. I am very happy with my purchase of a new Honda Odyssey, and I would highly recommend Capital City Honda if you need to purchase a new vehicle (their service department looked great, too!). More
Poor management, there was slight miscommunication between me and my sales person (he was fine, the problem doesn’t lie for that reason) Finance manager Prasad talks to you like you’re dumb. Doesn’t g between me and my sales person (he was fine, the problem doesn’t lie for that reason) Finance manager Prasad talks to you like you’re dumb. Doesn’t get all necessary documents (apparently it’s a 50/50 chance the bank will need paystubs and if it was 50/50 chance he should’ve asked for it just IN CASE) I’ve already signed and took the car home.. the next day they ask for the paystub and when I tell him I’m not happy with the service and how I will not recommend this dealership and just going to write a review of my dissatisfaction (I wasn’t even going to put names) he told me “okay well write it about your sales person” first, you don’t say that to a customer and secondly you don’t say that about your own employee. Sounds like Manager Prasad needs to be retrained in customer service and in his management role. He’s supposed to be a leader and guide his employee through the miscommunication and help solve the problem at hand, not belittle them and most certainly not talk to his customer like they’re dumb. More