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Capital City Honda

Sacramento, CA

4.6
456 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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456 Reviews of Capital City Honda

August 05, 2023

Service process was slow. Took nearly 3 hours for an oil change. I did love that they provided videos walking customer through the process. More

by sol6ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 05, 2023 -

Capital City Honda responded

Thank you for taking the time to leave us a review! 3 hours is not our target time for an oil change. We apologize for the unreasonable wait time. We appreciate your business. We will look forward to the pleasure of your business again! Devin Smith General Manager socialmedia@Group1Auto.com

August 04, 2023

Efficient and service friendly. Knowledgeable and explains things well. Nice that offers rides back and forth More

by vrmcgahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Aug 26, 2023 -

Capital City Honda responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 04, 2023

The dealership is OK I enjoyed the shopping until I got into finance office. Surprised. More

by Picky!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Sedano sales person. Roy (Purdeem)? finance
Report | Print
Aug 23, 2023 -

Capital City Honda responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 03, 2023

Great service! Really friendly People. They didn’t disappoint. The check out sheet shows what they did and what needs to be done in the future. More

by Dchilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names
Report | Print
August 02, 2023

The staff was pleasant and very helpful, and the service was fast and very much appreciated! More

by Sanchezdeb03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salazar
Report | Print
Aug 10, 2023 -

Capital City Honda responded

We're happy you found our staff to be so supportive during your experience here at Capital City Honda.

August 02, 2023

The persons were really helpful , Felix was the best , since I got to the dealership , he arrives us and he was all the time really professional More

by hugojimenez960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Félix
Report | Print
Aug 10, 2023 -

Capital City Honda responded

We're so happy we were able to help you out!

August 01, 2023

Horrible customer service! Dishonesty, long wait to see financing, did not submit correct paperwork to bank, worst experience I’ve ever had at dealership- this is my third Hond More

by jc38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Geo, Patrick
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August 01, 2023

La persona que nos atendió fue muy cordial y nos gustó mucho el trato hacia hacia nosotros More

by aurorapreciado12@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mung Nguyen
Report | Print
Aug 01, 2023 -

aurorapreciado12@gmail.com responded

La persona que nos atendió fue muy cordial y nos gustó la atención que tuvo

August 01, 2023

Purchasing at Capital City Honda was a dream! The service department visit today was much better than my first experience there in the service department (which was terrible). They got to me fair More

by Lamatthews1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Aug 01, 2023 -

Lamatthews1012 responded

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Aug 02, 2023 -

Capital City Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 01, 2023

Knowledgeable personable. Kept me informed. And did prompt work I deal with them every time I have an issue More

by tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Aug 04, 2023 -

Capital City Honda responded

We appreciate your positive review about your recent experience with us!

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