Capital City Honda
Sacramento, CA
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482 Reviews of Capital City Honda
I had a great experience. I have been coming here for years. I love that they use Uber to take u back home which is a positive sign that they care about their customers and ma I have been coming here for years. I love that they use Uber to take u back home which is a positive sign that they care about their customers and make it easy to get your car serviced. More
Had the service done for washer hose. Mechanic forgot to put two screws. Wonder what else would be missing since I didn't see under the pickup. Will follow up with this matter. Mechanic forgot to put two screws. Wonder what else would be missing since I didn't see under the pickup. Will follow up with this matter. More
The service staff at Capital City Honda are number 1. Especially Nick. I wouldn’t take my cars anywhere else for service. Even though Capital City Honda, purchased the dealership from Mel Rapton Honda, i Especially Nick. I wouldn’t take my cars anywhere else for service. Even though Capital City Honda, purchased the dealership from Mel Rapton Honda, it’s still a very friendly and comfortable place to hang out while my car is being worked on. More
Very highly satisfied with the Service Advisor:Alyssa Pizziferro,she knows how to communicate with her customers.I would highly recommend her to all my friends and my family. Pizziferro,she knows how to communicate with her customers.I would highly recommend her to all my friends and my family. More
Good customer service dealing with your vehicle , people friendly, nice bringing back doughnuts and coffee. Please bring back loaning a vehicle friendly, nice bringing back doughnuts and coffee. Please bring back loaning a vehicle More
I’m still adjusting to its recent buyout by Capital City Honda. I like the guys who have been my service managers through the years who stayed on. Alyssa today was great checking us in. I was impressed with Honda. I like the guys who have been my service managers through the years who stayed on. Alyssa today was great checking us in. I was impressed with her knowledge when chatting with my boyfriend re a timing belt that my HRV doesn’t have! I was disappointed when I never heard from her when my car was done. I initiated a phone call, sat holding for a long time and then spoke with someone who could update me. She was going to let Alyssa know that we arriving for pickup. We sat for an hour, not hearing anything. Finally I went to a cashier and asked if Alyssa had turned in paperwork. It turns out she had. The cashier quickly finalized things and called for my car. We didn’t wait long for it. A nice guy instructed me in how to leave. I liked that the final payment was less than the estimate! It seems to run well! Thank you. More