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Capital City Honda

Sacramento, CA

4.6
456 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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456 Reviews of Capital City Honda

August 25, 2023

I recently purchased a Honda CR-V Hybrid from this dealership, and I couldn't be happier with the entire experience. From the moment I booked my vehicle and it arrived before the scheduled date and th More

by Jasmine_gill92@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah, Roy Prasad
Sep 10, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are grateful for your kind words and thrilled to hear that you had an exceptional experience with our sales staff at Capital City Honda. Our team takes pride in ensuring your satisfaction with any services we provide. We look forward to providing you with exceptional service in the future!

August 25, 2023

SA Pa Vahn was very professional and courteous. They really checked the car. They made sure that no problem will happen before the next service. More

by dantesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Vahn
Sep 06, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

August 25, 2023

We checked in at 9:45, then waited over 2 hours. Upon checking car had been ready for some time- no one notified us!!! Needless to say we are not too happy with the wasted time especially since ha More

by Pjmcgurgan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Handler
August 23, 2023

I got my oil changed and the lady that helped me checked in and out at services was wonderful. More

by Pang.yao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Sep 01, 2023 -

Capital City Honda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 23, 2023

As always, I found the service to be outstanding. . Tabitha, my service advisor was outstanding as well, explaining the problem as well as the process. She was friendly and made the entire experien More

by donpottlegolfDon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Sep 14, 2023 -

Capital City Honda responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Tabitha went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 22, 2023

Had the service done for washer hose. Mechanic forgot to put two screws. Wonder what else would be missing since I didn't see under the pickup. Will follow up with this matter. More

by Ashnilp100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda long
Sep 12, 2023 -

Capital City Honda responded

My apologies for the delay in my response, but this just came to my attention today and I would like for you to please contact me directly at your earliest convenience. Devin Smith General Manager Capital City Honda 916-514-4001

August 22, 2023

The service staff at Capital City Honda are number 1. Especially Nick. I wouldn’t take my cars anywhere else for service. Even though Capital City Honda, purchased the dealership from Mel Rapton Honda, i More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, MJ and Carrol
Sep 14, 2023 -

Capital City Honda responded

Thank you for choosing Capital City Honda! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Nick and his dedication to providing you with an excellent service experience. We look forward to seeing you again!

August 22, 2023

I had a great experience. I have been coming here for years. I love that they use Uber to take u back home which is a positive sign that they care about their customers and ma More

by tjmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service advisor
Sep 14, 2023 -

Capital City Honda responded

Your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

August 22, 2023

Very highly satisfied with the Service Advisor:Alyssa Pizziferro,she knows how to communicate with her customers.I would highly recommend her to all my friends and my family. More

by Allan Parel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pizziferro (8706)
Aug 23, 2023 -

Allan Parel responded

Great service,and very satisfied.

Aug 23, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

August 18, 2023

Good customer service dealing with your vehicle , people friendly, nice bringing back doughnuts and coffee. Please bring back loaning a vehicle More

by Rodriguezlt48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha Chukhrey
Sep 03, 2023 -

Capital City Honda responded

Thank you for leaving a Five-Star review and for choosing Capital City Honda. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

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