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Capital City Honda

Sacramento, CA

4.6
524 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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524 Reviews of Capital City Honda

September 30, 2023

Vehicle was in for service, three weeks (some of that time getting extended warranty work approved). When I drove away the vehicle is making the same noise I took it in for. No collaboration between More

by murphy_dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 04, 2023 -

Capital City Honda responded

Thank you for your feedback, communication and teamwork are two very important things and we will use your feedback as an opportunity to coach our advisors and make them and our processes better

September 30, 2023

Paul really help me out with my car I really want to thank him for all the help More

by rozendo0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know Paul met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Exceptional customer service! ! I was Uber home to wait for a call back. Then I was shuttled back when the repair was completed. It was also covered under warranty too. It take my More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Everything was very organized and people were friendly and helpful. I arrived a little bit early for my appointment, but they got me in right away. More

by Solarcooked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

The men who checked me in for my car to be serviced I think they names are Sammy and Paul have excellent coustom. They made sure that I received my 10% discount on my service. Sammy noticed a piece off More

by rhodesfm71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy,Paul
Oct 03, 2023 -

Capital City Honda responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Sammy and Paul went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 28, 2023

Kind friendly understanding best around meet your needs great supersedes above and beyond thoughtful they take good care of their customers More

by justu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Sedano
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Great service. thank you Phan Vue for taking care of my car. he is always nice I recommend Capital City honda service to all my friends More

by wafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan vue
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know Phan Vue met your expectations! Thank you and we look forward to the pleasure of your business again!

September 27, 2023

Staff attended to my vehicle immediately. Professional and clean. Only complaint was the cost and yeah...cant do anything about that. More

by aaron623001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember, female service advisor.
Sep 29, 2023 -

Capital City Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 27, 2023

This dealership service department is great! What a fantastic and efficient crew!! Loved my service provider Nick!! Will not hesitate to come here every chance I get!! Love! More

by Life is good
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salaza, Dung Nguyen
Sep 30, 2023 -

Capital City Honda responded

We're thrilled to hear that you had such a fantastic experience with our service department and that Nick was outstanding! Providing efficient and top-notch service is what we strive for, and it's wonderful to know that our team delivered on that. We're looking forward to welcoming you back whenever you need our services, and we appreciate your trust in us. Thank you for your kind words, and we love having you as a valued customer!

September 26, 2023

My repair advisor Alyssa is very knowlegeble of her work and she's very accurate when my vehicle is done. More

by Allan Parel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pizziferro (8706)
Sep 29, 2023 -

Capital City Honda responded

We are excited that Alyssa provided you with a knowledgable service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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