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Capital City Honda

Sacramento, CA

4.6
479 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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479 Reviews of Capital City Honda

March 02, 2024

If you are in Sacramento and want a Honda car, this is your dealership. They give great service. More

by ktine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Lopes
Mar 07, 2024 -

Capital City Honda responded

Thank you for recommending Capital City Honda for great service. We appreciate your feedback and hope you enjoy your Honda!

March 01, 2024

Excellent service friendly staff quick friendly and cooperative friendly service sales team manager finance manager More

by Usharaj2613@icloud.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 13, 2024 -

Capital City Honda responded

We're thrilled to hear that you experienced excellent service with a friendly and cooperative staff, including the sales team, manager, and finance manager. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to the team. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

February 26, 2024

We enjoyed leasing our new Civic with Ali. He was very efficient and friendly. It was a very pleasant experience. More

by kendianepeterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Fallahi
Mar 02, 2024 -

Capital City Honda responded

We're delighted to hear that you had a pleasant experience leasing your new Civic with Ali. It's great to know that he provided efficient and friendly service. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we appreciate your positive feedback!

February 25, 2024

They tried to oversell me plenty of times for Things I didn’t need and took all afternoon to negotiate . As a salesmen I was not impressed at the way they operate . More

by twbsoccerking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Byrdsong did great , everyone else “C+”
Feb 26, 2024 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for the long wait time to negotiate. I would like an opportunity to fix this and earn your business, please contact me at dsmith@capcityhonda.com. I look forward to speaking with you. Devin Smith, General Manager

February 24, 2024

Although I wasn’t in the market to buy a car, I was pleasantly surprised with the excellent customer service I received. From my initial contact with the service department, to internet sales to financ More

by Regina B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah, Jaime and Coleman
Feb 27, 2024 -

Capital City Honda responded

Thank you for sharing your positive experience with us! We're delighted to hear that you received excellent customer service from the service department, internet sales, and finance. It's wonderful that Rebekah provided guidance through the purchase process, and we appreciate your recommendation to friends. We value your feedback and appreciate your consideration. Safe travels!

February 21, 2024

Chad Lopes provided phenomenal service, meticulously detailing every aspect of my new car purchase. Exceptional experience. More

by kelly_ambriz08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad lopes
Feb 24, 2024 -

Capital City Honda responded

Thank you for sharing your exceptional experience with Chad! We're delighted to hear that he provided phenomenal service, paying meticulous attention to every aspect of your new car purchase. We'll make sure to pass on your compliments to Chad. We appreciate your business and look forward to serving you again in the future!

February 21, 2024

Bailey was great checking in on my lease expiring. Bailey was pleasant and patient as I worked out when I could come.in.Ali was outstanding as my sales representative. Ali was very thorough on instruc More

by Kat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey and Ali
Feb 24, 2024 -

Capital City Honda responded

We're thrilled to hear about your positive experience with Bailey and Ali at our dealership! It's great that Bailey was proactive in checking on your lease expiration and patient in coordinating a convenient visit. Ali's thorough instructions on the new car functions and understanding of your preferences for payment and cash down showcase our commitment to customer satisfaction. Thank you for choosing our dealership, and we wish you many enjoyable miles in your new car!

February 19, 2024

I was in the market to replace my 2015 Honda Accord with a new Honda CR-V Hybrid model. I first visited my go-to Auburn Honda dealership, where I have purchased and serviced Honda vehicles for years. Unfort More

by Kabir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mung Nguyen
Feb 22, 2024 -

Capital City Honda responded

Thank you for sharing your detailed and positive experience with Capital City Honda and Mung! It's great to hear that Mung provided exceptional customer-focused service, ensuring a smooth and effortless car-buying process. Your recommendation of Mung and acknowledgment of his honesty and thoughtfulness are valuable insights for potential customers. We also appreciate you highlighting Jose's leadership and our dealership's commitment to customer satisfaction. Safe travels in your new CR-V Hybrid, and thank you for sharing your genuine review!

February 15, 2024

Very unorganized, I had made a deal with one salesman and said I would come back that same day with my wife, when I came back only 3 hrs later, all the numbers were different and had to renegotiate the whole More

by Motorhead901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
Feb 16, 2024 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for this misunderstanding and inconvenience you experienced. I would like an opportunity to fix this and earn your business, please contact me at dsmith@capcityhonda.com. I look forward to speaking with you. Devin Smith, General Manager

February 07, 2024

Everyone was friendly and helpful. Felix fully explained the HR-V features. Roy was comfortable to work with to finalize our deal. More

by Tssgrob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix. Roy
Feb 10, 2024 -

Capital City Honda responded

We're delighted to hear about your positive experience with everyone at the dealership. It's great that Felix provided thorough explanations of the HR-V features and that Roy made the deal finalization a comfortable process. Thank you for choosing us, and we look forward to serving you again in the future!

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