Capital City Honda
Sacramento, CA
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455 Reviews of Capital City Honda
We found the car we wanted online and Rachel reached out to us from Capital City Honda. We worked out our price and terms. They were responsive and quick to help, to us from Capital City Honda. We worked out our price and terms. They were responsive and quick to help, More
Professional leadership, made every effort to make it an easy transaction over the phone since I was already approved through SchoolsFirst Credit Union, straight to the point, great communicator, superb att easy transaction over the phone since I was already approved through SchoolsFirst Credit Union, straight to the point, great communicator, superb attitude, I am very pleased with Devin Smith-Gen. Mgr., initiated an offer that I could not resist. Initially, I was working out a deal with 3 other Honda dealership before I contacted Capital City Honda. Which I am glad I did... We drove an hour just to seal the deal. Friendly atmosphere, clean and organized showroom, staff were very helpful. I highly recommend this dealership. Would definitely purchase vehicle again at Capital City Honda. 12/22/2023 Thank you Devin, Diego, Jose, and Roy More
It has not been a good experience since day one. I have emailed and called early on in the beginning with purchasing this Passport. Mutiple times they could not do the detail of my vehicle since I b I have emailed and called early on in the beginning with purchasing this Passport. Mutiple times they could not do the detail of my vehicle since I bought it. Finally said they could so I took the time, 30 minutes out of my way to then find out they ran it through a car wash and nothing else it was exactly how I brought it in. When I bought it, they couldn't do the detail because that department left for the evening. I was told to bring it back yet again and they would fill up my tank. Also, I have left a message early on with no call back. Since purchasing this Passport in April of this year I haven't gotten one response. Decided to give up... then out of the blue I get a text message about a free 90 day inspection of my vehicle. I text back and call explaining what I am still waiting for about my detail and fuel. Ana was the one texting me saying she would have someone call me... NEVER happened and I asked a couple of times. I still end up scheduling the 90 day inspection with an appointment. I arrive and no one approaches until 10 minutes later and tells me to wait in my vehicle turns and walks away so fast, NOT even asking why I was there. I let some moments pass and get out and ask about my appointment. They tell me they are 3 plus hours behind... I can go on and on about more issues but the final is DMV keeps sending me notices when I have already signed the title over to Capital City Honda back on the 29th of April. Maybe with this review I will finally get a call back. More
The salesman and finance person was awesome. They both took care of my needs and I love my car. Thank you Capital City Honda They both took care of my needs and I love my car. Thank you Capital City Honda More
This dealership actually provided me with a very enjoyable car buying experience. There was no pressure and I was happy with the deal we made. My thanks to all that I met at the dealership! enjoyable car buying experience. There was no pressure and I was happy with the deal we made. My thanks to all that I met at the dealership! More
Loved our car purchase experience with Capital City Honda! We have been in the market for a Honda Pilot for months and did extensive research throughout all of NorCal. Capital City Honda checked all of Honda! We have been in the market for a Honda Pilot for months and did extensive research throughout all of NorCal. Capital City Honda checked all of our boxes in regards to customer service, quality of the vehicle, pricing, and transparency so we opt to reserve a 2024 Honda Pilot Elite. Rebekah was responsive and made us feel at ease with any concerns we had, and kept us updated with estimated arrival time. Ali was our sales rep and was honest and professional throughout the whole process. He insisted on taking the time to show us all the bells and whistles to the Pilot and answered any questions we had. THANK YOU ALI! Eric in finance was great and took the time to review warranty options and addressed any questions we had. Thank you Capital City Honda! We will recommend and continue to do business here. More