Capital Cities Imported Cars
Glenmont, NY
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139 Reviews of Capital Cities Imported Cars
When I first started looking at cars, I was worried about going to a dealership alone as a young woman. As soon as I walked into Capital Cities, I was taken back by the open and welcoming nature of the deale going to a dealership alone as a young woman. As soon as I walked into Capital Cities, I was taken back by the open and welcoming nature of the dealership. Bill made the whole experience an extremely pleasurable one and I would highly recommend him to any of my friends that is looking to purchase a car. More
My experience at Capital Cities VW was very good. Dan Stein was very knowledgeable and helpful. I needed a chip in paint to be repaired - service area was good too. Stein was very knowledgeable and helpful. I needed a chip in paint to be repaired - service area was good too. More
Bill was helpful and easy to work with... And also great with our kids and our limited time to shop. He made the process quick and simple, and even helped us with turning in our old car. with our kids and our limited time to shop. He made the process quick and simple, and even helped us with turning in our old car. More
We originally showed up to test drive a new VW Golf TDI and spotted a VW Golf 2.5 in the used lot. Ryan had no problem with letting us test drive both to see which one we liked. We ended up getting the u and spotted a VW Golf 2.5 in the used lot. Ryan had no problem with letting us test drive both to see which one we liked. We ended up getting the used Golf 2.5 and our buying experience was wonderful. We only did the test drive on the first day, and when we went back the next day to test drive it again, Ryan made a point to be there even though he had plans to leave early. We were there almost two hours looking at the car and trying to decide if we wanted it, and Ryan was very patient and stayed late for us. We never felt pressured to make our decision, although we did make the deal to buy the car that evening. It was very easy to agree on the price and we both walked away happy. More
Although Ryan is very knowledgeable, he lacks the warmth and presence of some other sales staff I have previously dealt with there (e.g. Jim Baker). I was also hoping for a better deal on the car I traded and presence of some other sales staff I have previously dealt with there (e.g. Jim Baker). I was also hoping for a better deal on the car I traded in (2006 Passat purchased from your dealership, among 6 others I have purchased there). Ryan did, however, deliver the car as promised, and sooner than I had anticipated. Taking possession of the car was smooth, and Ryan's explanation of the new car's functions was very thorough and enlightening. More
Bill is a knowledgeable and professional sales rep he met my requirements by finding my new Passat in the color and with options I wanted. Bill also delivered the car on time and at the price I was willing t my requirements by finding my new Passat in the color and with options I wanted. Bill also delivered the car on time and at the price I was willing to pay for it. The service department has been able to repair problems on my 05 Passat that other dealerships could not. More
I was lucky to call up Capital Cities and speak to Bill who sold me a brand new Passat the same day. Unlike other VW dealers in the area, Bill and his team were professional and worked with us to make the who sold me a brand new Passat the same day. Unlike other VW dealers in the area, Bill and his team were professional and worked with us to make the deal happen on the spot. We would recommend Capital Cities to anyone who is looking for good, friendly service. We look forward to telling our friends about Capital Cities VW. More
Bill did a great job. He explained everything I needed to know. I was happy with the sale and look forward to using the service department for inspections, oil change, etc. to know. I was happy with the sale and look forward to using the service department for inspections, oil change, etc. More
Fantastic sales and service staff! I recommend Capital Cities to all my friends and family. This dealership has made me a loyal VW customer for life!! Cities to all my friends and family. This dealership has made me a loyal VW customer for life!! More
Bill was extremely helpful and responsive to our needs. He explained all our options and to us the car we wanted, even after we changed our minds. He was a pleasure to work with. He explained all our options and to us the car we wanted, even after we changed our minds. He was a pleasure to work with. More