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Capistrano Volkswagen
San Juan Capistrano, CA
1,567 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,567 reviews
April 02, 2021
One of the best dealerships I've ever been to. Mike Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures that everything was smooth as it can be. I am one happy customer and definitely going back to this dealership in the future and spreading the word out to friends and family on how awesome the staff and salespersons are. Excellent! More
by bugoydye1
Verified Customer
March 28, 2021
Capo VW service has always done an excellent job in providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were re providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were realized on my return trip home, over 300 miles away. Nonetheless, while things have been difficult with the pandemic, I will still return to Capo VW for service expertise. More
by ADAM90
March 26, 2021
As usual, the service department at Capo VW is the best in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. More
by evstanton
March 26, 2021
Steven and Nock made this a great experience for us! They were both helpful, friendly, low key and professional. I would recommend them to friends were both helpful, friendly, low key and professional. I would recommend them to friends More
by gfarrier
March 23, 2021
Nick has a great power of customer service he did makes me happy as much as he can i have great moment with Nick at capovw me happy as much as he can i have great moment with Nick at capovw More
by jamesmbmw
March 23, 2021
Arlen made everything easy, with straightforward updates. Overall, great service, as usual. I can always count Capo VW to take care of my needs and do it in an efficient manner! Overall, great service, as usual. I can always count Capo VW to take care of my needs and do it in an efficient manner! More
by SCOTTDMONTE
Employees Worked With
Arlen Mack
March 22, 2021
Brad was very helpful and friendly. He address all the issues I had with my car and went over all the work that was done. issues I had with my car and went over all the work that was done. More
by CISFEAG
Employees Worked With
March 18, 2021
Always such a pleasant experience coming back to this dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in the service department are always so friendly and accommodating. Thanks guys! More
by mvw1989
March 18, 2021
Service department is efficient and helpful. I love the video from the service tech to show the work done and detail the results. This is a fast, efficient method to share necessary information. I couldn' video from the service tech to show the work done and detail the results. This is a fast, efficient method to share necessary information. I couldn't be happier. More
by LISA K.
Employees Worked With
Jeff
March 15, 2021
Mike was incredible. What a nice guy!!! He made it happen for us, got us exactly what we wanted. Paul seemed like he had better things to do. for us, got us exactly what we wanted. Paul seemed like he had better things to do. More
by stacerdero
