Capistrano Volkswagen

100% satisfied. Great customer service from the sales and management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. More

I always feel confident that I’ll be treated fairly when I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be char I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be charged less. Polite, respectful, top notch service describes the service advisers. Arlen and Fred are especially good. More

I just leased a VW Tiguan last weekend and am very happy that I chose the Capistrano location. The staff treated me very well, gave me a great deal, and even a laugh or 2. Well done! that I chose the Capistrano location. The staff treated me very well, gave me a great deal, and even a laugh or 2. Well done! More

I’m buying a car from out of state and timing it with my arrival date. Buddy and Nick were amazing and made the process painless. I highly recommend them. arrival date. Buddy and Nick were amazing and made the process painless. I highly recommend them. More

Can you get straight forward and refreshing at a dealership? YES! Great experience and I look forward to getting my next car here as well. dealership? YES! Great experience and I look forward to getting my next car here as well. More

On March 31st I took my VW Beetle to Capistrano VW for the recall of the driver side airbag. They handled that problem just fine. But they sent me an email and a text stating that my battery was low, an the recall of the driver side airbag. They handled that problem just fine. But they sent me an email and a text stating that my battery was low, and that I need to change my brake fluid, coolant and one other fluid needed to be changed. I told them not to do as I would take my car to my VW/Audi specialist. So, I did and he checked everything out and it was all fine and he told me that this is an up sale trying to make more money. I do not appreciate this type of service and I won't be going back to Capo VW for anything. More

I have had my car serviced at Capo VW since new and purchased 2 cars from them and my purchase and service experiences have been excellent. purchased 2 cars from them and my purchase and service experiences have been excellent. More

The people I worked with on my purchase were very kind and helpful. I had a great experience and would recommend them to anyone looking to buy a Volkswagen. Thank you Buddy Holguin especially. and helpful. I had a great experience and would recommend them to anyone looking to buy a Volkswagen. Thank you Buddy Holguin especially. More

The service advisers are very knowledgeable! They make a great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I am getting great service at a reasonable price. More

One of the best dealerships I've ever been to. Mike Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures that everything was smooth as it can be. I am one happy customer and definitely going back to this dealership in the future and spreading the word out to friends and family on how awesome the staff and salespersons are. Excellent! More