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Capistrano Volkswagen
San Juan Capistrano, CA
1,566 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,566 reviews
May 17, 2021
Fred and staff are great. Good people, timely and dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. More
by haybatta
Employees Worked With
Other Employees :
Steve Skinner, Fred Evans, AJ Jamshidi
May 16, 2021
I’m a local resident and have been doing business with capo VW for 20 yes. Both Buddy and AJ were a pleasure to work with! capo VW for 20 yes. Both Buddy and AJ were a pleasure to work with! More
by Gmartinez
May 12, 2021
Staff were friendly, helpful, and courteous! Brad & the service technician explained the work that needed to be done on my car and finished the work on time. I was happy to pick up my car clean in and out. service technician explained the work that needed to be done on my car and finished the work on time. I was happy to pick up my car clean in and out. More
by lynbush
Employees Worked With
May 11, 2021
Ive tried another OC Dealership and they dont come close to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no proble to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no problem with my numerous questions. I was able to preview the Tiguan loaner until my car was finished. Will definitely refer others! More
by Raznrol
Employees Worked With
Arlen Mack
May 10, 2021
In for routine maintenance was notified of certain recall issues. Service department was on top of it was able to resolve the issue in one day. Also was provided a video link of what needed to be serviced o issues. Service department was on top of it was able to resolve the issue in one day. Also was provided a video link of what needed to be serviced on the vehicle which is greatly appreciate it More
by scvw
Employees Worked With
Fred Evans
May 08, 2021
Great experience with Buddy at Cap VW. We knew the car we wanted and he went above and beyond and made it happen. Happy with our Tiguan! wanted and he went above and beyond and made it happen. Happy with our Tiguan! More
by Cgfiore
May 04, 2021
The entire experience of leasing a vehicle at Capistrano VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. More
by jim@emmauscm.com
Verified CustomerMay 02, 2021
Always have had the best experience. They make buying a car so easy and relaxing. No stress. Steve Skinner is the best! Thank you for everything and always having my best interest. car so easy and relaxing. No stress. Steve Skinner is the best! Thank you for everything and always having my best interest. More
by mya carmichael
Employees Worked With
Steve Skinner, AJ Jamshidi
April 28, 2021
First time buying a Volkswagen. As soon we’re walking to the dealership Edward welcomed up and was very attentive. He had great customer service. the dealership Edward welcomed up and was very attentive. He had great customer service. More
by José F Torres
April 28, 2021
Terrific level of service and excellent communication around status of work. Everyone was super friendly. Brad Johnson was fantastic and helpful in my personal drop off logistics (paid for Uber home as around status of work. Everyone was super friendly. Brad Johnson was fantastic and helpful in my personal drop off logistics (paid for Uber home as service was more extensive). More
by Steve Young
Employees Worked With
