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Capistrano Volkswagen
San Juan Capistrano, CA
1,554 Reviews
Welcome to Capistrano Volkswagen, the home of Smileage Guaranteed!® Capo VW is the site of the first new car dealership in San Juan Capistrano, starting in 1963. Miles Brandon purchased the store in June 1997 and has been providing tons of Smileage around the community ever since! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We are very excited that our newly renovated Volkswagen marketplace showroom has been completed and we can't wait to break ground on more renovations coming later this year!
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Capo VW prides itself on being the "un-dealer" and is an independently owned and operated store with several unique dealership features. Not only do we have a brand new state-of-the-art Volkswagen showroom including a 220" TV screen, unique road sign artwork by Boris Bally that lines our showroom walls, but our staff cares to provide you with as much Smileage as possible when you visit Capo VW!
Looking for your perfect vehicle? We carry a great assortment of new inventory, including a selection of unique and Limited Edition VW models and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! In fact, Capo VW was 1 of only 6 dealers to be ranked in the top 20 in both new and Certified Pre-Owned Volkswagen sales in 2011, out of nearly 600 dealers!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,554 reviews
May 12, 2021
Staff were friendly, helpful, and courteous! Brad & the service technician explained the work that needed to be done on my car and finished the work on time. I was happy to pick up my car clean in and out. service technician explained the work that needed to be done on my car and finished the work on time. I was happy to pick up my car clean in and out. More
by lynbush
Employees Worked With
May 11, 2021
Ive tried another OC Dealership and they dont come close to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no proble to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no problem with my numerous questions. I was able to preview the Tiguan loaner until my car was finished. Will definitely refer others! More
by Raznrol
Employees Worked With
May 10, 2021
In for routine maintenance was notified of certain recall issues. Service department was on top of it was able to resolve the issue in one day. Also was provided a video link of what needed to be serviced o issues. Service department was on top of it was able to resolve the issue in one day. Also was provided a video link of what needed to be serviced on the vehicle which is greatly appreciate it More
by scvw
Employees Worked With
May 08, 2021
Great experience with Buddy at Cap VW. We knew the car we wanted and he went above and beyond and made it happen. Happy with our Tiguan! wanted and he went above and beyond and made it happen. Happy with our Tiguan! More
by Cgfiore
May 04, 2021
The entire experience of leasing a vehicle at Capistrano VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. More
by jim@emmauscm.com
Verified CustomerMay 02, 2021
Always have had the best experience. They make buying a car so easy and relaxing. No stress. Steve Skinner is the best! Thank you for everything and always having my best interest. car so easy and relaxing. No stress. Steve Skinner is the best! Thank you for everything and always having my best interest. More
by mya carmichael
April 28, 2021
First time buying a Volkswagen. As soon we’re walking to the dealership Edward welcomed up and was very attentive. He had great customer service. the dealership Edward welcomed up and was very attentive. He had great customer service. More
by José F Torres
April 28, 2021
100% satisfied. Great customer service from the sales and management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. More
by CAM
April 28, 2021
Terrific level of service and excellent communication around status of work. Everyone was super friendly. Brad Johnson was fantastic and helpful in my personal drop off logistics (paid for Uber home as around status of work. Everyone was super friendly. Brad Johnson was fantastic and helpful in my personal drop off logistics (paid for Uber home as service was more extensive). More
by Steve Young
Employees Worked With
April 24, 2021
I always feel confident that I’ll be treated fairly when I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be char I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be charged less. Polite, respectful, top notch service describes the service advisers. Arlen and Fred are especially good. More
by Librigirrl
