Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,554 Reviews
Welcome to Capistrano Volkswagen, the home of Smileage Guaranteed!® Capo VW is the site of the first new car dealership in San Juan Capistrano, starting in 1963. Miles Brandon purchased the store in June 1997 and has been providing tons of Smileage around the community ever since! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We are very excited that our newly renovated Volkswagen marketplace showroom has been completed and we can't wait to break ground on more renovations coming later this year!
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Capo VW prides itself on being the "un-dealer" and is an independently owned and operated store with several unique dealership features. Not only do we have a brand new state-of-the-art Volkswagen showroom including a 220" TV screen, unique road sign artwork by Boris Bally that lines our showroom walls, but our staff cares to provide you with as much Smileage as possible when you visit Capo VW!
Looking for your perfect vehicle? We carry a great assortment of new inventory, including a selection of unique and Limited Edition VW models and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! In fact, Capo VW was 1 of only 6 dealers to be ranked in the top 20 in both new and Certified Pre-Owned Volkswagen sales in 2011, out of nearly 600 dealers!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,554 reviews
July 18, 2021
I would like to thank Buddy, Nick, Joey & AJ for all their excellent customer service. Thank you Buddy for your patience, kindness and positive attitude . It was very much appreciated and made the proce their excellent customer service. Thank you Buddy for your patience, kindness and positive attitude . It was very much appreciated and made the process of getting my car a lot easier. More
by Jsanford31
July 16, 2021
Easy, quick, no hassle, no pressure, no sales gimmicks. Got us the right car with payment we wanted. Highly recommend Mike and his team! VW Taos Got us the right car with payment we wanted. Highly recommend Mike and his team! VW Taos More
by KC
Employees Worked With
July 11, 2021
We had a great experience purchasing a new vehicle and serving another. I look forward to working with Capristrano Volkswagen for all of your car purchases and services. serving another. I look forward to working with Capristrano Volkswagen for all of your car purchases and services. More
by John C
July 08, 2021
Great experience with the dealer. Our salesman, Niles, wasn't pushy and answered all of our questions, test drive was helpful in making our final selection. wasn't pushy and answered all of our questions, test drive was helpful in making our final selection. More
by SKH
Employees Worked With
June 29, 2021
Great team led by Nick. Leased my Atlas 3 years ago and just bought it out, and both transactions were seamless! Keep up the good work! just bought it out, and both transactions were seamless! Keep up the good work! More
by MGATLAS
June 26, 2021
All they want is your money. The "manager" of the service department doesn't know an ashtray from an air filter. department doesn't know an ashtray from an air filter. More
by jaimesmyers
Employees Worked With
June 24, 2021
As a first time customer in the Service department. The staff was not friendly at all(Fred & Brad). A Smile & a Friendly greeting to ALL people goes along ways. I'm glad I didn't buy my Volkswagen at this staff was not friendly at all(Fred & Brad). A Smile & a Friendly greeting to ALL people goes along ways. I'm glad I didn't buy my Volkswagen at this dealer. I will be visiting another Volkswagen dealer on my next service appointment. First impression is a lasting impression! More
by Trina
May 24, 2021
The entire group at Capo VW are the best I think I’ve ever dealt with. I’ve bought two cars from Buddy in sales and the service guys are all very pleasant to work with. Jeff, Arlen, Fred and Brad couldn’ ever dealt with. I’ve bought two cars from Buddy in sales and the service guys are all very pleasant to work with. Jeff, Arlen, Fred and Brad couldn’t be nicer. I don’t mind going in there bc they take the pain away from what can be a major inconvenience sometimes. More
by KIWIMAN60
Employees Worked With
Other Employees :
Jeff Marris
May 17, 2021
Fred and staff are great. Good people, timely and dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. More
by haybatta
Employees Worked With
May 16, 2021
I’m a local resident and have been doing business with capo VW for 20 yes. Both Buddy and AJ were a pleasure to work with! capo VW for 20 yes. Both Buddy and AJ were a pleasure to work with! More
by Gmartinez
