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Capistrano Volkswagen
San Juan Capistrano, CA
1,571 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,571 reviews
February 21, 2020
Always a pleasurable experience with Brad and the service team! They listened to my requests, got the service completed quickly and proceed detailed updates. Thank you for taking such good care of Garçon (my team! They listened to my requests, got the service completed quickly and proceed detailed updates. Thank you for taking such good care of Garçon (my VW)! More
by KEE.CLARK
Verified CustomerEmployees Worked With
February 21, 2020
Thanks to Brad Johnson in servicing Dept. He always goes above and beyond for people and me. He always takes care of me and is nice. above and beyond for people and me. He always takes care of me and is nice. More
by THOMP60
Employees Worked With
February 19, 2020
Smileage Guaranteed works! I have purchased two autos from Capo VW and Buddy has handled both of them perfectly. I look forward to my next purchase with Capo VW and Buddy beca I have purchased two autos from Capo VW and Buddy has handled both of them perfectly. I look forward to my next purchase with Capo VW and Buddy because the process is so smooth, timely (out both times in less than 2 hours from start to finish) and just a pleasure. Thanks for all your do Buddy and Capo VW, your Smileage Guaranteed works. More
by jason.wood
Employees Worked With
February 17, 2020
Jeff was great. He communicated regularly with me. They event sent me a video of their progress and recommendations. Very impressive. The work was done quickly, AND the car was washed!!!!! event sent me a video of their progress and recommendations. Very impressive. The work was done quickly, AND the car was washed!!!!! More
by RAELYNNNELSON
Employees Worked With
Jeff in Service
February 17, 2020
Pain Free Quick and efficient. Advisor listened to my wishes, and made sure I was happy with results. I like your techs, and the fact that they drive VAG cars a Quick and efficient. Advisor listened to my wishes, and made sure I was happy with results. I like your techs, and the fact that they drive VAG cars and have extensive knowledge of them in stock and aftermarket form. More
by RGTIedge
Employees Worked With
Caleb- tech, Arlen Mack, Fred Evans
February 15, 2020
Great service! Prompt, courteous and well done!! Jeff Maris was extremely kind and helpful. 5 Stars for all. I have always appreciated the attention and great work done at Capo VW. Maris was extremely kind and helpful. 5 Stars for all. I have always appreciated the attention and great work done at Capo VW. More
by PKKING
Employees Worked With
Jeff Maris
February 15, 2020
We have purchased three cars from Capo. We have been so happy. Always treated well. A great staff. So helpful and patient. Thank you Jeff! happy. Always treated well. A great staff. So helpful and patient. Thank you Jeff! More
by bjbtmcet
Employees Worked With
Jeff was very patient and kind. Thank you
February 14, 2020
Richard was fantastic to work with and went above and beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would wo beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would work with him again. More
by NKZJBROOKS
February 11, 2020
Excellent service They provide very friendly service at Capo VW. Brad and Fred have been my service advisors for years. I highly recommend seeing them on your next VW They provide very friendly service at Capo VW. Brad and Fred have been my service advisors for years. I highly recommend seeing them on your next VW service. More
by BOBBYSIMS77
February 07, 2020
Fred and Brad are always so awesome. Brad was able to get me in the next day for my oil change. They used Lyft to get me to my appointments while my car was being worked on. I’m always so happy when I get my me in the next day for my oil change. They used Lyft to get me to my appointments while my car was being worked on. I’m always so happy when I get my car back, all clean! I can’t wait for my next service! More
by olivia.santoni16
