Capistrano Volkswagen

The only place to service your VW I wouldn't go anywhere else to service my VW. I have even put my car on a transporter to ship my car to Jeff at Capistrano VW for servicing. I wouldn't go anywhere else to service my VW. I have even put my car on a transporter to ship my car to Jeff at Capistrano VW for servicing. More

Great Service Brad is always so helpful. He understands I am a college student with tight finances and takes great care of my car. I trust what he says I need to do Brad is always so helpful. He understands I am a college student with tight finances and takes great care of my car. I trust what he says I need to do. More

I’m so happy with the service I have in Volkswagen they are so professional and willing to help their customers, they service my car less than 2 hours I’m definitely going to recommend them to my family an are so professional and willing to help their customers, they service my car less than 2 hours I’m definitely going to recommend them to my family and friends thanks so much. More

Outstanding customer service, fast, and worked with me to get the best price for my trade. From the time I arrived until the time I left the staff were pleasant and helpful. Thanks! Ryan get the best price for my trade. From the time I arrived until the time I left the staff were pleasant and helpful. Thanks! Ryan More

My breaks have been squeaking and I brought it to the attention of the gentleman helping me. He said he would have them looked at upon my oil change service. In the video sent to me, the tech said my bre attention of the gentleman helping me. He said he would have them looked at upon my oil change service. In the video sent to me, the tech said my breaks were in good condition. When service was complete, I noticed on my way home my breaks were still squeaking. I brought my car back to the service Dept and a different gentleman told me it’s a common issue with VW vehicles and I just have to deal with it since my breaks are in good condition. Had I known I would have to deal with squeaking breaks I would’ve never purchased a VW vehicle. I don’t appreciate being told that I just have to deal with the loud squeaking breaks. The gentlemen then told me to drive my car at 40 mph then slam on the breaks to “correct” the squeaking issue. It was raining so I said I don’t feel safe doing it. He took my car and did it for me. On my way home my breaks were still squeaking. I am very disappointed with the response to my squeaking breaks and lack of solution. More

New Jetta SEL Premium Very happy with the terms of the lease. We like the vehicle so far, and feel like the payments are appropriate for the vehicle we leased. Very happy with the terms of the lease. We like the vehicle so far, and feel like the payments are appropriate for the vehicle we leased. More

scheduled Maintenance Service writer very good and technicians work was good. I would have rated the technicians work very good however I needed to return to the dealership Service writer very good and technicians work was good. I would have rated the technicians work very good however I needed to return to the dealership as the oil level was not full after they changed the oil as part of my service. Pricing is on the high side. More

Great job They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. More

I had a good experience at Capistrano Volkswagen. The staff was courteous and professional. I didn’t feel pressured into making a purchase. Would definitely go back again. staff was courteous and professional. I didn’t feel pressured into making a purchase. Would definitely go back again. More

The team at Capo VW was friendly, helpful, fair and not pushy at all. My family and I had a really great experience there. They made everything easy - from test driving different models, to finally picking pushy at all. My family and I had a really great experience there. They made everything easy - from test driving different models, to finally picking out the right car for our family. We worked mostly with Buddy but everyone there makes you feel like they value your business. Would recommend them to anyone looking to buy a VW. More