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Capistrano Volkswagen

San Juan Capistrano, CA

4.1
1,554 Reviews

32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,554 reviews

July 28, 2020

This is my 2nd car from capo and they where/have been extremely helpful both times. I will clearly be in for my 3rd car. More

by jcuellar101
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Buddy Holguin
Jul 29, 2020 -

Capistrano Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

July 24, 2020

Capo VW Service is the best! We consistently have great service by our advisor, Brad, and the mechanic team. They really help us know what to do and when to keep our Atlas running smoothly! Thanks Capo VW! More

by BETHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Cole (technician), Casey- washed and delivered our car promptly!, Brad Johnson
Jul 24, 2020 -

Capistrano Volkswagen responded

Hi Beth, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

July 24, 2020

Very efficient, clean and courteousGreat communication Very efficient, clean and courteous Great communication by the service department. Everyone is very helpful at this dealership. I would recommend the More

by JAIMOI55
Recommend Dealer
Yes
Employees Worked With
Jeff ( not sure of last name ) in Service 5 star, Steve Skinner, Arlen Mack, Fred Evans
Jul 24, 2020 -

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

July 24, 2020

As always great friendly and competent service. I would especially like to commend Jeff the service writer, Jeff is always on top of things and a totally straight shooter. More

by jjn1817
Recommend Dealer
Yes
Employees Worked With
Thought name was Jeff
Jul 24, 2020 -

Capistrano Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

July 22, 2020

Buddy is by far the best car salesman anyone could ask for. He made buying a car so easy and fun! He knows everything there is to know about Volkswagens.. BEST man too ! He is so genuine .. More

by Marlahaislip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Holguin
Jul 23, 2020 -

Capistrano Volkswagen responded

Thank you, we are very happy to hear that Buddy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

July 22, 2020

Fast, fair and concise Delivered as promised at a fair price. Can always count on you people which is why I've owned 5 VW's over the past 15 years. More

by garybushouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
Jul 23, 2020 -

Capistrano Volkswagen responded

Gary, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

July 22, 2020

A quick checkup Made an appointment on-line and went in for a quick check-up before hitting the road. All was good and I was in an out in about an hour. They even was More

by THOMCOLBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
Jul 23, 2020 -

Capistrano Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate

July 22, 2020

We always receive the best service when it comes to buying or leasing a car through Capo VW! The staff has consistently been professional and friendly throughout the six years we’ve visited the dealers More

by kacytlane
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Miles Brandon, Paul Clark, Chuck Lilly
Jul 23, 2020 -

Capistrano Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that we earned your repeat business! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

July 21, 2020

Arlen really helped me out. I was recently in for service a few weeks ago & did a big service job. Had recently spent some money doing a water pump. I had lost my job when COVID 19 started and replay didn’t More

by CTAT
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
Jul 21, 2020 -

Capistrano Volkswagen responded

It's great to hear that Arlen able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate

July 16, 2020

purchase our bug easy purchase was easy to get it all done. did not take long. everyone friendly. was just an easy transaction and went smooth. no issues More

by dguy0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Colucci, Mike Stieber, Paul Clark
Jul 17, 2020 -

Capistrano Volkswagen responded

Thank you, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate

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