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Capistrano Volkswagen
San Juan Capistrano, CA
1,773 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,773 reviews
May 08, 2026
We received excellent customer service when recently buying our VW ID.4. There was a minor mistake on the sales agreement that I didn’t notice until after we drove it home. I called the next day and t buying our VW ID.4. There was a minor mistake on the sales agreement that I didn’t notice until after we drove it home. I called the next day and the finance manager immiately corrected it and refunded the $600. I feel they are honest and have integrity. More
by LEESTARKWEATHER
Verified CustomerEmployees Worked With
May 04, 2026
Love Brad Johnson professionalism & honestly. The service took a little longer than usual. The car is running good. Overall, I am very satisfied. The service took a little longer than usual. The car is running good. Overall, I am very satisfied. More
by Diana.phan28
May 02, 2026
Brad Johnson is the best---most caring sincere and personable guy! Brad is always thorough and keeps you updated the entire process personable guy! Brad is always thorough and keeps you updated the entire process More
by amyhegedusabraham
May 02, 2026
Will never have my car serviced here again! Had a 7:30 am appointment and dropped and checked my vehicle in the night before. Services…oil change and tire rotation. Requested to pick up vehi Had a 7:30 am appointment and dropped and checked my vehicle in the night before. Services…oil change and tire rotation. Requested to pick up vehicle at 9:00 am. which the was noted at check in. Received call at 8:55 am saying they haven’t started the service yet…no attendants available. Once service started, received video stating I need front end alignment…this service was performed at my last service oil change! Note I live in Yorba Linda and made effort to have my vehicle serviced here. Bought the vehicle here which was a great experience! More
by KATHLEENCOX22
Employees Worked With
May 02, 2026
I have been a customer since 2010 and it is mainly due to Brad and retired Fred. Custom service is excellent! Brad and retired Fred. Custom service is excellent! More
by MICHELE.LINTON
May 01, 2026
I swung by the dealership for some service, and I was really impressed by how friendly and quick they were. really impressed by how friendly and quick they were. More
by luissss27
May 01, 2026
The best team who help new customers with professional marketing of VW cars. Very helpful with their knowledge and expertise. marketing of VW cars. Very helpful with their knowledge and expertise. More
by TTSTRICK
April 30, 2026
It was a great experience getting my new Taos from Capo VW. Steve made sure I got all my questions answered so I felt secure in my choice. I was able to complete the whole process from home and I’m gratefu VW. Steve made sure I got all my questions answered so I felt secure in my choice. I was able to complete the whole process from home and I’m grateful for the exceptional service. More
by AJ.ALMANZAR
