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Capistrano Volkswagen
San Juan Capistrano, CA
1,569 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,569 reviews
December 24, 2020
This has been the most proffesional service I have ever experienced in a dealership. I ended up purchasing a car that I didn't even think about before I got in. Very thrilled about it! Chuck Lilly was one experienced in a dealership. I ended up purchasing a car that I didn't even think about before I got in. Very thrilled about it! Chuck Lilly was one of the reasons I bought a new car. More
by Milos Salaski
Verified Customer
December 23, 2020
Such a pleasant experience! Brad is always so helpful- he and the team keep my car running just like the first day we purchased it! and the team keep my car running just like the first day we purchased it! More
by BETHT
Employees Worked With
December 23, 2020
Best dealership I have ever been to! Brad always is helpful and honest. I would not take my car any where else. Thank you Capistrano VW! helpful and honest. I would not take my car any where else. Thank you Capistrano VW! More
by KRISSYHAUER
Employees Worked With
December 22, 2020
Wonderful staff, very willing to work with us and make us feel comfortable with our purchase! Good quality of cars. Would buy from them again! feel comfortable with our purchase! Good quality of cars. Would buy from them again! More
by Martha Korhorn
December 18, 2020
Great Service love it!! Brad was very helpful. He even washed me car and had it ready in the same day. I love their Uber rides washed me car and had it ready in the same day. I love their Uber rides More
by KATHY_BAGLI
Employees Worked With
December 16, 2020
I previously had an Audi Q3, the lease was ending and I was interested in upgrading to the Q5 for our growing family. But out of curiosity I decided to test drive the 2021 Tiguan first. I was pleasantly su was interested in upgrading to the Q5 for our growing family. But out of curiosity I decided to test drive the 2021 Tiguan first. I was pleasantly surprised that it is actually a bit bigger than the Q5 and even has a 3rd row! I ended up getting the R-line which is fully loaded at a much better value than Audi. Buddy Holguin provided my husband and I with excellent customer service. And while buying or leasing a car is never a quick process, Buddy made it painless and straightforward. I am so happy with my new Tiguan and highly recommend Capo VW. More
by Beachlover
Employees Worked With
December 16, 2020
Quick checkin. Reasonable time for repairs requested. Checklist of future service actions. Vehicle delivered in clean, safe manner. Good facility. Good service. Good people. Period. Checklist of future service actions. Vehicle delivered in clean, safe manner. Good facility. Good service. Good people. Period. More
by Maddog53
Employees Worked With
Arlen Mack
December 15, 2020
Always prompt to help and everyone is eager to go out of their way and assist! From the moment walking on property to the moment I left, I felt like I was in good hands. their way and assist! From the moment walking on property to the moment I left, I felt like I was in good hands. More
by Ally Lynn
December 11, 2020
Always a great experience service department take great care! Very good about diagnosing problem getting back on road! Love the Egolf I call mine Buzzy! Brad is the best nicest agent of any dealership my care! Very good about diagnosing problem getting back on road! Love the Egolf I call mine Buzzy! Brad is the best nicest agent of any dealership my other car an Acura! No where near the expert service I get at CapoVW! Can’t wait to buy the ID 4 More
by Jgrove26
December 09, 2020
Always great professional service, no matter what the reason for the visit. Been going for years and they remain consistent on the good service. Keep it up! reason for the visit. Been going for years and they remain consistent on the good service. Keep it up! More
by lperatoner
Employees Worked With
Fred Evans
