Capistrano Volkswagen
San Juan Capistrano, CA
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Again after many years of great service at Capistrano Volkswagen Brad professionally serviced our VW Beetle with 5-Star excellence. He and the mechanics communicated promptly with a detailed video of ar Volkswagen Brad professionally serviced our VW Beetle with 5-Star excellence. He and the mechanics communicated promptly with a detailed video of areas needing attention and what was accomplished on the service visit. The service department at Capo VW is truly a "well oiled machine" and are a great team. More
Quick, easy, low key experience. Buddy took us through the transaction flawlessly without a snag. we were in and out of finance in less than a half hour. No pain. the transaction flawlessly without a snag. we were in and out of finance in less than a half hour. No pain. More
Chuck's professional, calm demeanor approach was appreciated when addressing our questions and needs. Capo VW is 2nd to none in comparison to other VW dealerships I either purchased vehicles from or appreciated when addressing our questions and needs. Capo VW is 2nd to none in comparison to other VW dealerships I either purchased vehicles from or visited. More
Excellent - so much better than the (lack of) service that I received at the other local VW dealer - Brad was great, got me checked in ASAP, arranged for a ride home and offered a pick up when the car wa that I received at the other local VW dealer - Brad was great, got me checked in ASAP, arranged for a ride home and offered a pick up when the car was done (didn't need it) the car was completed in the time frame he said it would be. He called with an other issue and explained in detail (as well as the mechanic sending a video) which was also great. The followup email from when I first made the appointment to the followup inquiry about the service I received was TOP NOTCH - cannot recommend Capistrano VW enough - I'm a very satisfied first-time customer and will always bring my Jetta Sportwagon TDI in for service when it needs it! More
Great service, nice people! We have bought 5 or 6 vehicles from this dealership and have always used there service department. Very happy with Capo! vehicles from this dealership and have always used there service department. Very happy with Capo! More
Sales team was quick and thorough when answering our questions and guided us through every step of the process. Exceptional training on the perks of our new vehicle questions and guided us through every step of the process. Exceptional training on the perks of our new vehicle More
Very Pleased with my video coverage of the work performed ,piece of mind and diagnosis . I will continue to have my service preformed at VW San Juan. ,piece of mind and diagnosis . I will continue to have my service preformed at VW San Juan. More
Terrific experience all around, from purchase to first servicing request. Got the exact model I wanted, with the buying experience being direct, straightforward, and no frills. 5 months later, the airbag servicing request. Got the exact model I wanted, with the buying experience being direct, straightforward, and no frills. 5 months later, the airbag light went on. Sent it in, they dropped me at home and picked me up when the car was ready. Quick turnaround and easy to manage and schedule; with no cost to me! More
Great service. Buddy and Joey were extremely helpful and went above and beyond the call of duty cold war in answering any and all questions I had. went above and beyond the call of duty cold war in answering any and all questions I had. More