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Capistrano Volkswagen

San Juan Capistrano, CA

4.5
1,569 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,569 reviews

January 25, 2021

Always a great experience. Jeff was spot on and friendly. Car was done within promised time. I was notified when available. Service performed was great More

by holtzmurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maris
Jan 25, 2021 -

Capistrano Volkswagen responded

Thank you for the kind words for our Jeff and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

January 22, 2021

I had an issue with a recirc door motor failure and brought it in without a service appointment. Fred Evans took my Golf sport wagon in and had it fixed by the end of the day! I appreciate that conside More

by Hughgnecco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Mack, Fred Evans
Jan 22, 2021 -

Capistrano Volkswagen responded

Thank you so much for your excellent review! We are glad that Fred and the team took such good care of you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate

January 19, 2021

Excellent service thank you Nick & Niles for the service you provided us my wife loves her new Jetta highly recommend if your looking for a new vehicle More

by torresulises831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Capistrano Volkswagen responded

Thank you so much for your excellent review! We are so glad that Nick and Niles had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you and your wife enjoy your new Jetta, and don't hesitate to reach out if you need anything else. Kate

January 16, 2021

Great costumer service, quick responses to my questions and my car gets done really fast. They are awesome at making sure everything is taking care of before the estimated time. More

by IXTACUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Jan 18, 2021 -

Capistrano Volkswagen responded

Thank you! We appreciate your business and Fred and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

January 14, 2021

Joey was great to work with. he was polite, knowledgeable and worked with my schedule to make the second purchase in 2 days work. Thank you.... More

by WAYNESHELLER
Recommend Dealer
Yes
Employees Worked With
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Capistrano Volkswagen responded

Congratulations on your new vehicle! We are so glad that Joey had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future. Thank you for choosing Capistrano Volkswagen! Kate

January 14, 2021

Everyone was kind, patient and accommodating! Nick, the general manager was fantastic and introduced us to Steven who was equally amazing and extremely helpful!! Thank you!! More

by ashleysabahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner
Jan 14, 2021 -

Capistrano Volkswagen responded

Thank you so much for your wonderful review, Ashley! We are thrilled that Steven and Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate

January 14, 2021

Dealing with Capo is always enjoyable. The service as well as sales departments meet all my expectations. Keep the good work up. Your always helpful. More

by ursrd9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

January 13, 2021

Always great service @ Capo VW, and Fred is the best. After buying and servicing my first VW @ Capo, I will always bring my VWs here !!!!! More

by PUNKEROWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Jan 13, 2021 -

Capistrano Volkswagen responded

Owen, We are very happy to hear Fred provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

January 12, 2021

I have been leasing for 3 years my first VW Love it they treat me Great here and I will lease another VW Love my car and Dealer !!! More

by pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Mack
Jan 12, 2021 -

Capistrano Volkswagen responded

Pamela, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

January 11, 2021

Have been taking our CC to CapoVW since we bought it. Estimate for work was right on, and on time. We appreciate the prompt attention and followup. Thanks Brad! More

by ICEVOLCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Capistrano Volkswagen responded

Thank you for taking the time to share your thoughts on working with Brad. We're glad to hear we delivered such a great experience! We appreciate your business! Kate

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