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CMA's Chrysler Dodge Jeep RAM of Lynchburg

Lynchburg, VA

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508 Reviews

2639 Lakeside Dr

Lynchburg, VA

24501

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508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg

June 20, 2018

Great service! My first service visit was great. I appreciated the communication while I waited to find out what might be wrong with my Jeep. They offer text updates More

by beverlyablair
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Jun 20, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

beverlyablair, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft Chrysler Dodge Jeep Ram for your vehicle needs.

June 19, 2018

Fast service They were able to fit my Mom’s car in for a much needed state inspection and got mine out quickly. We had brought our cars in at the same time. So we More

by Missouri transplant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Jun 19, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Missouri transplant, thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again. Take care! Best, Ken Kraft, General Manager, kkraft@craftauto.net

June 19, 2018

Otto Valastro is an awesome mechanic. he is worth requesting when bringing your jeep in to be serviced. Many years of experience, he checks the little things that More

by larry.lineberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Valastro, Chris Davis, Holcombe "Hawk" Hughes
Jun 19, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Larry, we're glad to hear that your service visit went so well and that Otto was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Billy Craft Chrysler Dodge Jeep Ram for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

June 19, 2018

Great service and service advisors They have always came through for my service needs anytime when my vehicles required service for many different issues in finding the problem and maki More

by fred.burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs.. Evans, Zach Boyd
Jun 19, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

June 19, 2018

Customer service They remind me of any service that is due on my SUV. Making an appointment has never been a problem, very accommodating. Thanks to Lisa! All people th More

by LDW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa, Zach Boyd
Jun 20, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

LDW, we're glad to hear that your service visit went so well and that Lisa was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Billy Craft CDJR for your vehicle needs.

June 18, 2018

Easygoing and Comfortable Bo and Holcombe were both friendly and helpful, never made me feel pressured, and I had a wonderful purchasing experience. No regrets! I feel great ab More

by Armand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Johnson, Holcombe "Hawk" Hughes
Jun 18, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Armand, we are truly grateful for this awesome review! We are thrilled that Bo and Holcombe were able to take care of you. They are great assets to our team and we appreciate them providing you with the customer service that you deserve. Congratulations on your new vehicle! Thank you again and we always look forward to working with you again in the future! Best, Ken Kraft, General Manager, kkraft@craftauto.net

June 16, 2018

Service Was given a loaner car to drive when mine was not going to be ready by the end of the day. Was promptly notified early the next morning that my vehicl More

by mayordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kraft, Chris Davis, Brooke Hill, Holcombe "Hawk" Hughes
Jun 18, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

mayordan, thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again. Take care! Best, Ken Kraft, General Manager, kkraft@craftauto.net

June 16, 2018

Scheduling service. I was able to schedule service on the date I wanted and the time that was best for me. The service provided was excellent and the wait time was reaso More

by pjdunn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd, Bob Nichols
Jun 18, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thanks pjdunn9 for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Ken Kraft, General Manager, kkraft@craftauto.net

June 16, 2018

A Good Experience We just bought a 2018 Jeep JL Rubicon at the Billy Craft dealership and felt the staff was very friendly and supportive, from the initial meeting to o More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Weeks, Kenny Ensley, Chris Davis, Addison Craft, Holcombe "Hawk" Hughes
Jun 18, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

I sincerely thank you for going out of your way to write this review about your experience at our dealership, Bob. We love hearing about customers that have a great experience at Billy Craft CDJR and we are glad you are one of them. It is great to know that our team took care of your automotive needs. Please do not hesitate to contact us if you have any questions about your car. Ken Kraft, General Manager, kkraft@craftauto.net

June 14, 2018

Quick and efficient Went in for oil change on my new Jeep Renegade. They took me right in and I went for my appointment. They took my vehicle in changed the oil and were More

by robbeard
Recommend Dealer
Yes
Employees Worked With
Holcombe "Hawk" Hughes
Jun 14, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

robbeard, thank you for using our service department. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best, Ken Kraft, General Manager, kkraft@craftauto.net