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CMA's Chrysler Dodge Jeep RAM of Lynchburg

Lynchburg, VA

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508 Reviews

2639 Lakeside Dr

Lynchburg, VA

24501

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508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg

June 05, 2018

Wasting my time on recall? This is the third recall for my Jeep but they made it surprisingly easy. They showed me was needed to be repair, took my car back immediately and fini More

by fandm74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Jun 11, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

fandm74, we're glad to hear that your service visit went so well and that our team was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

June 04, 2018

Repair Zack was very helpful during our repair. He returned calls and was very attentive to the issue. He aided in talking with our extended warranty compan More

by theagilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
June 04, 2018

oil change fast courteous service, , waited for vehicle, went over items with me at end, no muss no fuss. answered all my questions. vehicle delivered as clea More

by mdbhro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jpshua henry, boyd,
June 04, 2018

Four Ss: Smiling, Sincerity, Service and Satisfied. The Zack Boyd always smiles, looks at us (the customers) and greets us on arrival. Very attentive, he is sincerely interested in correct evaluations o More

by LM4748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Boyd
June 04, 2018

Concern with positive outcome I arrived to have my car serviced for traction and ABS lit display. On arrival I was greatly kindly and assured that I would know what was going on wi More

by jaybrooks962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kraft, Chris Davis
Jun 04, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback. We appreciate the opportunity to service you and earn your business. You should not have been assessed the charge and we wanted to make that right. We look forward to a continued relationship and will work hard to always be transparent and earn your trust and your business.

June 04, 2018

Inspection It was easy access and time obtain a inspection was great. The waiting area was nice. Need the tv menu list for tv . Plus child area great More

by PENNYF222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kraft, Chris Davis
June 03, 2018

Great Experience Devin Smoot was so patient and kind and answered all our questions. We knew we had the perfect salesman after our first visit with him ...Thank you De More

by katiejane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Smoot
February 02, 2012

Our Chrysler Voyager needed five steering racks during our ownership of six years and during the warranty period. Fortunately, we had purchsed an extended warranty that covered the previous four. On rac More

by Rover2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
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