CMA's Chrysler Dodge Jeep RAM of Lynchburg

Service Department friendly folks! As always a pleasant experience. I had a recall for my Jeep Cherokee and called to make an appointment right away. They fit me in as soon as possible As always a pleasant experience. I had a recall for my Jeep Cherokee and called to make an appointment right away. They fit me in as soon as possible and were very friendly and polite. Only took about an hour to get everything re-set and updated. More

Went very smooth amd they listened to what i wanted Because Bob listened and let Ryan know what i wanted. Oncerning payments and what i wanted in a vehicle. 4x4 sporty new. Everythjng went quick and eff Because Bob listened and let Ryan know what i wanted. Oncerning payments and what i wanted in a vehicle. 4x4 sporty new. Everythjng went quick and efficient More

Had my oil changed and got a quote for 2 new tires. Zach Boyd was very professional and helped me with what I needed. The free shuttle services is a great offering you provide and keeps me coming back. Zach Boyd was very professional and helped me with what I needed. The free shuttle services is a great offering you provide and keeps me coming back. More

My new 2018 Grand Cherokee Summit I decided I wanted to step up from an Overland to a Summit.....so I reached out to the sales team at Billy Craft!! Needless to say, I was not disappo I decided I wanted to step up from an Overland to a Summit.....so I reached out to the sales team at Billy Craft!! Needless to say, I was not disappointed in my service. Once I made the decision to trade my 2015 Overland for the new 2018 Summit, I was driving my new Jeep within two weeks. I love it! A special thanks to Kevin Hamlet and Holcombe Hughes for making this new purchase happen so quickly. Again, my experience with Billy Craft Auto Sales was the "best"! Bonnie Ward More

Fat service for recall work. My vehicle had a recall. I scheduled the appointment and was told it would take at least 1 hour. The repair work was finished in about 40 minutes. My vehicle had a recall. I scheduled the appointment and was told it would take at least 1 hour. The repair work was finished in about 40 minutes. Great job. More

Great service Took my Chrysler Pacifica in for a recall fix. Check-in was efficient and took very little time. I was told that it would take about an hour so I de Took my Chrysler Pacifica in for a recall fix. Check-in was efficient and took very little time. I was told that it would take about an hour so I decided to wait. Hot coffee and donuts were available. Zach texted me to let me know if I needed anything to let him know. Car was available exactly in one hour. Couldn’t have been a better experience. More

Oil Change The courtesy driver was excellent and the oil change did not take long even though I was scheduled for a early morning appointment. Thank you. The courtesy driver was excellent and the oil change did not take long even though I was scheduled for a early morning appointment. Thank you. More

Service department is great. Zach was very helpful and service did not take long at all even with the recall. He text during the visit to let me know if I needed anything while w Zach was very helpful and service did not take long at all even with the recall. He text during the visit to let me know if I needed anything while waiting. Very professional young man. More

Great customer service. Clean and inviting facilities. Drove in without an appointment , near the end of the business day on a Friday. Still received quick service. Explained Clean and inviting facilities. Drove in without an appointment , near the end of the business day on a Friday. Still received quick service. Explained the process and attempted to find out the problem right away. Left vehicle over the weekend and received a call first thing Monday morning with problem corrected. Supplied me with a ride to retrieve my completed vehicle. More

Pretty good Zach is very friendly and helpful! Shop waa pretty clean as well! Greeted me upon arrival. Just wish my 200 ran smoother. That is about all. Zach is very friendly and helpful! Shop waa pretty clean as well! Greeted me upon arrival. Just wish my 200 ran smoother. That is about all. More