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CMA's Chrysler Dodge Jeep RAM of Lynchburg

Lynchburg, VA

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508 Reviews

2639 Lakeside Dr

Lynchburg, VA

24501

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508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg

July 30, 2018

Great to work very helpful Zach was very helpful stayed in touch the whole time gave me didnt people I could call to try and get my parts faster got me a rental car quick and go More

by Bjsoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Jul 30, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Bjsoward, we're glad to hear that your service visit went so well and that Zach was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

July 30, 2018

Fast and on time No problems or hassles. Confident access to test drive and recall service center. Professionalism shown by all parties. I have told many a friend abo More

by jptalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nichols, Zach Boyd
Jul 30, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

I sincerely thank you for going out of your way to write this review about your experience at our dealership, jptalbert. We love hearing about customers that have a great experience at Billy Craft CDJR and we are glad you are one of them. It is great to know that our team took care of your automotive needs. Please do not hesitate to contact us if you have any questions about your car. Ken Kraft, General Manager, kkraft@craftauto.net

July 29, 2018

Experience The sales man was very helpful and polite. Helpful staff as well. Knowledgeable and listened to my concern and needs. They did not pressure me or com More

by Medic1985
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nichols
Jul 30, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Medic1985, thank you for taking the time to share this amazing feedback! At Billy Craft CDJR, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that our staff was able to show you quick and efficient service. If there is anything more that we can do please come back and see us again. Take care! Ken Kraft, General Manager, kkraft@craftauto.net

July 28, 2018

Great service From the moment I pulled onto the lot, I was greeted and taken care of. Service was outstanding. Everything was taken care of in a timely fashion. More

by Debie57@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addison Craft, Zach Boyd
Jul 30, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

July 27, 2018

Awesome experience! Great customer service and a great experience while buying my first car. I would highly reccommend this Dealership to a friend! Salesperson made this More

by lawssa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nichols
Jul 27, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

July 27, 2018

Happy customer This was my first experience with Craft Dodge; bought my Dodge secondhand. I was very pleased with the entire process. Called to replace a trim piece. More

by wdean0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember name, should have gotten a card
Jul 30, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

wdean0, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

July 27, 2018

Overall VERY excellent service! From scheduling appointment to completion of work ALL were attentive to my needs and very professional and friendly. They were VERY busy but never hu More

by annparnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa & Kenny
Jul 30, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

annparnell, we're glad to hear that your service visit went so well and that Lisa and Kenny were a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

July 26, 2018

State inspection Everyone was friendly and helpful. And the recalls were also fixed on my vehicle and I didn't have an appointment for that! Huge help More

by cozmos1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Jul 26, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thanks cozmos1104 for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Ken Kraft, General Manager, kkraft@craftauto.net

July 26, 2018

Recall Service Kenny was amazing in all aspects of the service of my vehicle. He was very approachable, understanding, and took care of everything very efficiently. More

by justinleewaldron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jul 26, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

justinleewaldron, we're glad to hear that your service visit went so well and that Kenny was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

July 26, 2018

Very Friendly and Helpful!! They went above and beyond, finding us a service plan, keeping us informed and timely service. I like the cleanliness of the waiting area and the ser More

by CAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Jul 26, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

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