CMA's Chrysler Dodge Jeep RAM of Lynchburg
Lynchburg, VA
508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg
Great customer service Zach is always so helpful and knowledgeable. My husband and I have been going her for routine maintenance as well as repairs. He takes the time to go Zach is always so helpful and knowledgeable. My husband and I have been going her for routine maintenance as well as repairs. He takes the time to go over everything so we are informed. Will be bringing my jeep in again! More
Fast and friendly I took my vehicle in the morning for the appointment in order to address 3 recalls. The customer service was great! The car was ready by lunch time wh I took my vehicle in the morning for the appointment in order to address 3 recalls. The customer service was great! The car was ready by lunch time which worked out perfectly for me. I had not expected such fast and friendly service. I was thoroughly impressed. Thank you! More
Looking for used, got a Brand New Truck!! I was orginally looking for a used Dodge truck. I had been shopping around for a used truck, when I stopped by Billy Craft Chrysler Dodge Jeep Ram. B I was orginally looking for a used Dodge truck. I had been shopping around for a used truck, when I stopped by Billy Craft Chrysler Dodge Jeep Ram. Bob Nichols was a blessing. He found me a brand new Dodge Ram 1500 truck for just a little more than others were asking for a used truck. Bob & the financial department worked hard to get my wife & I the best deal/payment plan. So long story short, God sent me to the right place & the right people (Bob Nichols). And Yes, I would recommend Billy Craft Chrysler Dodge Jeep Ram (Bob Nichols) to my friends/family. More
Always awesome service at Billy Craft Easy to make the appointment for service. Easy to let them know the evening before that I was not able to make the appointment due to unforeseen circu Easy to make the appointment for service. Easy to let them know the evening before that I was not able to make the appointment due to unforeseen circumstances. Incredibly easy to reschedule. They provide a very comfortable place with WiFi for me to work while I wait for my Jeep to be serviced. My Jeep was ready quickly. I drove out with the confidence my vehicle was in the best condition and ready for the road - just as I have many times before from Billy Craft. More
Great service Received excellent service from Kenneth Norton, Service Advisor, during my visit. He was very patient and knowledgeable. Had Jeep in for oil change, Received excellent service from Kenneth Norton, Service Advisor, during my visit. He was very patient and knowledgeable. Had Jeep in for oil change, tire rotation, and recall. More
Poor overall customer service! After buying our car, we went in for service. Requested a Mobil 1 oil change, and got some other brand. Requesting that they fix their mistake, we w After buying our car, we went in for service. Requested a Mobil 1 oil change, and got some other brand. Requesting that they fix their mistake, we were told no. "If you want to complain, go and see a sales manager." Sales manager told us, "I see your not satisfied so my recommendation to you is do not come back." Completely floored with his response, we could not agree more. We will take our business elsewhere. More
2017 Chrysler Pacifica I bought this minivan from Virginia, while living in Mississippi. Bo Johnson, my salesman, was amazing. We were able to negotiate with in minutes over I bought this minivan from Virginia, while living in Mississippi. Bo Johnson, my salesman, was amazing. We were able to negotiate with in minutes over the phone and they even picked my self and daughter (7) from the local airport! Super easy. There was no funny business with the numbers, the mileage listed on the car, the price or anything. they provided a Carfax, and it lined up perfectly with what I was buying. I would purchase from them and make the 850 mile drive from Lynchburg VA. to Biloxi, MS again! More
Service I have always had a good, thorough experience with this dealership. I can make appointments and get in for service in a timely fashion, everyone is v I have always had a good, thorough experience with this dealership. I can make appointments and get in for service in a timely fashion, everyone is very polite and professional and I know the work is going to be right! More
recall My recall was performed in about 1 1/2 hours. Everything went along as expected. I look forward in the future , if needed, to come back. My recall was performed in about 1 1/2 hours. Everything went along as expected. I look forward in the future , if needed, to come back. More
Oil change Oil. Normal maintenance on the up keep of my jeep. Wait time was the average for this visit. My check out person was very personable and sincere. Oil. Normal maintenance on the up keep of my jeep. Wait time was the average for this visit. My check out person was very personable and sincere. More