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CMA's Chrysler Dodge Jeep RAM of Lynchburg

Lynchburg, VA

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508 Reviews

2639 Lakeside Dr

Lynchburg, VA

24501

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508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg

August 08, 2018

Excellent Friendly quixk service. People are very nice. Ride to work was pkeasant . Would recommend to anyone needung service. Keep up the good work and ill con More

by billtournesol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Aug 14, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thanks billtournesol for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Ken Kraft, General Manager, kkraft@craftauto.net

August 07, 2018

Speedy Service I showed up 15 minutes before scheduled appointment and the worked was performed at scheduled time and done in a speedy time. Service fescribed work More

by jr528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Aug 07, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

August 07, 2018

Quick and personal service The staff was very professional and helpful when processing my car's recalls. I would definitely recommend their service to anyone looking to get car More

by kelseyhowes4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Aug 07, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

kelseyhowes4, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

August 07, 2018

Best Dealership in Virginia Hands Down! Great experience! They worked with me to get exactly what I wanted at a fair price. Transparent with the whole process. I will certainly buy here agai More

by addy2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Johnson, Holcombe "Hawk" Hughes
Aug 07, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

I sincerely thank you for going out of your way to write this review about your experience at our dealership, addy2210. We love hearing about customers that have a great experience at Billy Craft CDJR and we are glad you are one of them. It is great to know that our team took care of your automotive needs. Please do not hesitate to contact us if you have any questions about your car. Ken Kraft, General Manager, kkraft@craftauto.net

August 06, 2018

Zach Boyd He gave excellent service in a timely manner. Advised what was wrong and what was being done to fix it. Would recommend Zach and dealership for servic More

by bedayinva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Aug 06, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

bedayinva, we're glad to hear that your service visit went so well and that Zach was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

August 06, 2018

Repair and service done correctly seeing how this was an 18 year old Dodge wagon van it took a little longer to get correct activation of replacement PCM. More

by jo42arn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Aug 06, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

August 06, 2018

APPOINTMENT FOR RECALLS ON 2 RAM TRUCKS Took in 2 Ram trucks for recalls. One on Wednesday and the other one on a Friday. Customer service was fantastic. Waiting area was nice. Repairs were More

by dbjreeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Aug 07, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

dbjreeds, thank you for using our service department. We are glad that our team was a great help to you. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best, Ken Kraft, General Manager, kkraft@craftauto.net

August 03, 2018

Timely and Efficient I’m impressed! Great customer service! The time estimate was exactly dead on. The drop off was easy. I received text alerts reminding me of my appoin More

by kmlaw555
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Aug 06, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

August 03, 2018

New ignition switch They were quick, helpful, friendly and happy to update me on any changes! I will be returning for work in the future! Thanks for the help! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Aug 06, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thanks Amy for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Ken Kraft, General Manager, kkraft@craftauto.net

August 03, 2018

O2sensor went out had same problem twice before, this time we think we found the problem behind the failure, Adam replaced the converter so far runs better tha More

by Jim Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam , Zach Boyd
Aug 06, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Jim, we're glad to hear that your service visit went so well and that Zach and Adam were a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

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