CMA's Chrysler Dodge Jeep RAM of Lynchburg

Transmission troubleshooting Came in with some transmission issues with shifting, an occasional LOW light, and a transmission fault code. Other transmission dealers could not fur Came in with some transmission issues with shifting, an occasional LOW light, and a transmission fault code. Other transmission dealers could not further diagnose the fault code. Billy Craft techs did diagnose it and gave me an estimate for repair. Checking with another transmission dealer the estimate seemed reasonable. Billy Craft completed the work and so far, so good. Along the process, Kenny kept me informed and updated. More

Jeep Wrangler After looking at several cars on the lot I really wanted a specific color. They found one that matched exactly and had it for me in one day. After looking at several cars on the lot I really wanted a specific color. They found one that matched exactly and had it for me in one day. More

Replacement of bushing Staff were courteous and the vehicle was ready the same day, as we discussed. The service was excellent. Jeep gave me a ride to work at picked me up Staff were courteous and the vehicle was ready the same day, as we discussed. The service was excellent. Jeep gave me a ride to work at picked me up at the end of the say so I coukd retrive my vehicle. More

Inspection Friendly and efficient , staff was helpful and met my needs. Appreciate the help and understanding of my car and needed services. Thank you so much. Friendly and efficient , staff was helpful and met my needs. Appreciate the help and understanding of my car and needed services. Thank you so much. More

Karen burnette oil change Everyone at Billy Craft Service Center was very helpful and professional. They were very knowledgeable and courteous and perform all the maintenance Everyone at Billy Craft Service Center was very helpful and professional. They were very knowledgeable and courteous and perform all the maintenance i required in a timely and safe fashion. More

Diagnosis of crazy Jeep The service department got me in on short notice. They tried getting my vehicle to duplicate the problem but it didn’t do it. They were very fair and The service department got me in on short notice. They tried getting my vehicle to duplicate the problem but it didn’t do it. They were very fair and worked hard to get it taken care of. Kenny was very easy to work with. Thank you. More

Oil change I had some things happen during my service that wasn't pleasant. A bolt broke on the oil filter and had to order a new one three times,they scratched I had some things happen during my service that wasn't pleasant. A bolt broke on the oil filter and had to order a new one three times,they scratched my door during the service. Zach took care off fixing the scratch and a new emblem on the door More

Factory recall From start to finish all staff members were nice, friendly and professional. Met staff and mechanic performing recall. Very clean, bright,friendly a From start to finish all staff members were nice, friendly and professional. Met staff and mechanic performing recall. Very clean, bright,friendly and inviting dealership. More

Quick,easy and efficient I was in for recall work. Appointment was made next day after I called. In and out in 45 min. Everyone was seper nice. Very pleased. I was in for recall work. Appointment was made next day after I called. In and out in 45 min. Everyone was seper nice. Very pleased. More

Service for recall Took care of me real quick. They let me know that a new recall came out that I didn’t know about and would order the part right away for me. Took care of me real quick. They let me know that a new recall came out that I didn’t know about and would order the part right away for me. More