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CMA's Chrysler Dodge Jeep RAM of Lynchburg

Lynchburg, VA

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508 Reviews

2639 Lakeside Dr

Lynchburg, VA

24501

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508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg

September 27, 2018

Service Everone is very courteous. They check you in quickly and make you comfortable. The waiting room is very nice. They always explain exactly what servic More

by mtnrose60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Norton
Sep 28, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

mtnrose60, thank you for using our service department. We are glad that our team was a great help to you. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best, Ken Kraft, General Manager, kkraft@craftauto.net

September 27, 2018

Good Service is hard to find The service team tries hard to get your vehicle up and running ASAP. They do a good job of keeping you updated on your vehicle and helping in anyway p More

by bglass00eku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny, Rodney Weeks
Sep 28, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

September 27, 2018

EXCELLENT - Zach is on top of things!!!!!! He knows you when you come in, He keeps you informed about the work being done on your vehicle. More

by rhbarlow84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Sep 28, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

rhbarlow84, we're glad to hear that your service visit went so well and that Zach was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

September 27, 2018

EXCELLENT SERVICE AND ATTENTION FROM ZACH BOYD EXCELLENT SERVICE FROM THE SERVICE TEAM ! ZACH BOYD WAS VERY ATTENTIVE ABD WANTED TO MAKE SURE THAT THE RIGHT PERSON TAKE A LOOK AT MY SERVICE PROBL More

by DGRSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Sep 28, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you so much! It is our goal to provide the best experience and being acknowledged for that is amazing! We appreciate the business and your time in making your positive experience known!! Thanks again, Ken Kraft, General Manager, kkraft@craftauto.net

September 26, 2018

Craft delivers the best of everything! I absolutely love the Billy Craft Chrysler Dealership! Bob made the process of buying our new car a pleasure! Thank you for the personal attention w More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nichols, Ryan Grimes
Sep 27, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Carolyn, it was a pleasure to read about your buying experience. Congratulations on your new vehicle! At Billy Craft CDJR, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Bob was able to show you dedicated and personalized service. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Ken Kraft, General Manager, kkraft@craftauto.net

September 26, 2018

Quick and easy Knowledgeable about the vehicles and the accessories. Very friendly and quick to respond to text messages and emails. Bob spent time in the vehicle ex More

by Michae
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nichols, Ryan Grimes, Kirk Wilkes
Sep 27, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Michae, thank you for taking the time to share this amazing feedback! At Billy Craft CDJR, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that our staff was able to show you quick and efficient service. If there is anything more that we can do please come back and see us again. Take care! Ken Kraft, General Manager, kkraft@craftauto.net

September 26, 2018

Very pleased! We have purchased vehicles from this dealership in the past. I didn’t hesitate to buy from them again! Mr. Nichols helped us find exactly the right Do More

by RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nichols, Ryan Grimes, Kirk Wilkes
Sep 27, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

RP thank you for the fantastic review. We are completely dedicated to providing top-quality service, and we are grateful to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Billy Craft CDJR, we value our customers, and we look forward to seeing you on your next visit. Ken Kraft, General Manager, kkraft@craftauto.net

September 24, 2018

Very nice Experance Every one that I had the pleasure of dealing with was very friendly and knowledgeable of there product, Everyone was eager to meet my needs. between m More

by jlvaughan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Grimes, Ottis Brown III, Kirk Wilkes
Sep 27, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

I sincerely thank you for going out of your way to write this review about your experience at our dealership, jlvaughan1. We love hearing about customers that have a great experience at Billy Craft CDJR and we are glad you are one of them. It is great to know that our team took care of your automotive needs. Please do not hesitate to contact us if you have any questions about your car. Ken Kraft, General Manager, kkraft@craftauto.net

September 23, 2018

Great service and informed staff Over all I will say the service is good. The only thing I would change is maybe how long the wait is for simple service like an oil change. But I i ha More

by jamesswift1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Weeks
Sep 24, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

September 21, 2018

Oil change and AC repair The service was fantastic! The repair was done properly. The price was fair. I would recommend this service department to anyone who was looking for q More

by spencer.christopher6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wilmer, Zach Boyd
Sep 24, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thanks for your perfect review, spencer.christopher6! We're glad to hear that our team was friendly and polite! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Ken Kraft, General Manager, kkraft@craftauto.net

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