CMA's Chrysler Dodge Jeep RAM of Lynchburg
Lynchburg, VA
508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg
Used Ram 1500 Helpful friendly and direct to the point on price of trade in and sale.Would recommend to friends and family.Will come back for my next car or truck! Helpful friendly and direct to the point on price of trade in and sale.Would recommend to friends and family.Will come back for my next car or truck! More
I will never go there again. I made a appt to have my vehicle serviced. After 8 hours of my car being there they did not fix it because they did not have the part. I did let them I made a appt to have my vehicle serviced. After 8 hours of my car being there they did not fix it because they did not have the part. I did let them know prior to appt what I needed done. Ok so they said part would be in tomorrow. 2 weeks later I get a call said the part was in. They said they forgot to call.... By then I decided to go else where. But I let them know I needed my warranty paperwork back and he said he would mail it to save me a trip. A week later I called back because I never recieved it. They said it was no where to be found and the man I spoke to no longer works there. More
Oil change / inspection / brake issues They did a great job working on the issues I needed fixed. I asked them to let me know if I needed new tires to pass inspection and they let me know t They did a great job working on the issues I needed fixed. I asked them to let me know if I needed new tires to pass inspection and they let me know they would be fine to pass but needed changing in next couple of months. Good customer service. More
Made me feel that my visit was important to them The staff was very professional. They explained just what was needed for my vehicle and were very polite and accommodating. They were very friendly; I The staff was very professional. They explained just what was needed for my vehicle and were very polite and accommodating. They were very friendly; I was very impressed. More
Good Job! I had a warranty repair completed - my service advisor is Phillip Fallen. I was able to easily schedule the repair online. Phillip let me know what I had a warranty repair completed - my service advisor is Phillip Fallen. I was able to easily schedule the repair online. Phillip let me know what was diagnosed as the issue and what they did to diagnose it. The part was ordered on a Friday and arrived on Monday and the repair was completed on Monday. The process of efficient and quick. The employees I came in contact with were pleasant and efficient. Thank you! More
Helpful Service The service center at Billy Craft Chrysler Doge Jeep Ram did a great job at fixing the AC in my car. The customer service was helpful and polite. All The service center at Billy Craft Chrysler Doge Jeep Ram did a great job at fixing the AC in my car. The customer service was helpful and polite. All in all I had a pleasant experience with them. More
Bo Johnson best sales guy ever. Not pushy but helpful. My old Jeep was 2004 and Bo took time to explain all new features. This is my 3rd Jeep. 1996 - 300,000 miles. 2004 221,000 a Not pushy but helpful. My old Jeep was 2004 and Bo took time to explain all new features. This is my 3rd Jeep. 1996 - 300,000 miles. 2004 221,000 and now a used 2016 and I fully intend to get 200,000 or more!! More
Excellent Service Very satisfied with overall Service experience. There was a small incident during the service that damaged my tire. But Rodney and team handled it pro Very satisfied with overall Service experience. There was a small incident during the service that damaged my tire. But Rodney and team handled it professionally and took care of it. I would recommend this service center. More
Prompt courteous service The work was performed in the time frame that was quoted and at a cost a little less than expected Employees were kind and courteous The work was performed in the time frame that was quoted and at a cost a little less than expected Employees were kind and courteous More
Review I wish that the communication was better. I didn't receive a call back & I had to call several times about status of my car. I wish that the communication was better. I didn't receive a call back & I had to call several times about status of my car. More