CMA's Chrysler Dodge Jeep RAM of Lynchburg

Excellent Service They diagnosed my issue and had it fixed as soon as they could. The issue was still covered under warranty so that was a plus. They diagnosed my issue and had it fixed as soon as they could. The issue was still covered under warranty so that was a plus. More

Good service Everything was good will come back was very respectful made you feel good made sure that he met all your needs and totally satisfied with the service Everything was good will come back was very respectful made you feel good made sure that he met all your needs and totally satisfied with the service More

Great Experience The folks at Billy Craft Jeep are always friendly, professional and willing to help. They make their customers feel like they are important to them an The folks at Billy Craft Jeep are always friendly, professional and willing to help. They make their customers feel like they are important to them and they are ready and willing to serve. I gave them a coupon for an oil change and a coupon for a tire rotation. Did not know I couldn’t use both, but instead of telling me they only used one, they used them both and explained the coupon policy to me for my future visits. First class folks. More

Great customer service....time and again.. I Purchased my Dodge Durango at this dealership almost 5 years ago. I’ve had the best customer service every time I’ve taken it in. This last go arou I Purchased my Dodge Durango at this dealership almost 5 years ago. I’ve had the best customer service every time I’ve taken it in. This last go around I needed my brakes looked at. I was quoted a price that was very reasonable for rotor rotation and to reset one of my sensors. When it was determined that my front rotors actually needed to be replaced, Zack and his supervisor worked very hard in order to maintain the price of the original quote. It means a lot when your customer representative goes the distance to make sure that the work is done at the price that was quoted. I truly value Zack and the rest of the staff at Billy Craft Dodge. More

Jeep Cherokee purchase I had previously worked with Bo when purchasing my current truck and since he was so easy to work with, I saved his contact information. When my wi I had previously worked with Bo when purchasing my current truck and since he was so easy to work with, I saved his contact information. When my wife was interested in a new vehicle, all I had to do was text Bo. This dealership's closing/final purchasing process is one of the quickest I've experienced and there was no sales pressuring More

Good experience. The purchasing experience was great. Everyone was friendly and professional. The test ride was fun and,so far,I love my new Pacifica. The new safety f The purchasing experience was great. Everyone was friendly and professional. The test ride was fun and,so far,I love my new Pacifica. The new safety features that I got on this vehicle were a big reason for my purchase decision. More

Made to feel at ease and not pushed. Bob Nichols was a great Salesman and person. Loved dealing with Billy Craft. I've suggested my daughter come there, she is thinking about looking so Bob Nichols was a great Salesman and person. Loved dealing with Billy Craft. I've suggested my daughter come there, she is thinking about looking soon! More

Always impressed with the service and attention to detail I always appreciate the communication and attention to details. I never feel pressured to purchase and feel that my questions are validated by the se I always appreciate the communication and attention to details. I never feel pressured to purchase and feel that my questions are validated by the service team. Thanks! More

Good job this time The strip on the door was fixed this time I had asked before and it had not been done. They started early which I appreciate. The strip on the door was fixed this time I had asked before and it had not been done. They started early which I appreciate. More

Third Times the charm Just bought my third car from his dealership. Everyone was very helpful and willing to answer all of my questions. The sales representative I worked w Just bought my third car from his dealership. Everyone was very helpful and willing to answer all of my questions. The sales representative I worked with Ottis Brown III, was wonderful. He was very personable and knowledagle. He made sure my questions were answered and went over everything in detail. I would definitely recommend this dealership and will be going back for future purchases. More