Back

CMA's Chrysler Dodge Jeep RAM of Lynchburg

Lynchburg, VA

not yet
rated
508 Reviews

2639 Lakeside Dr

Lynchburg, VA

24501

Directions
Sort by

508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg

January 04, 2019

Purchase Everyone was very nice and easy to work with. Made the purchase very simple. I would recommend them to anyone. Bo came in on his day off for me t More

by kbtaylor68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kraft, Bo Johnson
Jan 24, 2019 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

kbtaylor68, thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again. Take care! Best, Ken Kraft, General Manager, kkraft@craftauto.net

January 04, 2019

very good I was looking for a suv for my wife,looking to trade my 2012 chrysler with 24000 miles.I had did my research and had what I felt was a fair trade in v More

by 2016crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Grimes, Ottis Brown III
Jan 24, 2019 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

2016crv, it was a pleasure to read about your buying experience. Congratulations on your new vehicle! At Billy Craft CDJR, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Ottis was able to show you dedicated and personalized service. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Ken Kraft, General Manager, kkraft@craftauto.net

January 03, 2019

Routine oil change and tire rotation I always bring my Dodge Durango to Billy Craft for service. I appreciate the thorough multi-point inspection and the expertise of the service advisor More

by rsones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hall
January 03, 2019

Excellent Quick service, thorough, explained everything I needed to know. Very welcoming staff - I wouldn't hesitate to go back for further oil changes and tir More

by collierbaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd, Rodney Weeks, Phillip Fallen
January 03, 2019

to replace a loose part on bottom of car There was this loose medal "thing" hanging down in the front of the undercarriage, probably caused by snow. It was reattached, and so far is doing fi More

by potter.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mentzer, Zach Boyd
January 03, 2019

Great job Every time my truck comes in there the service is great haven’t had any problems with the work man ship and wait time and all the recalls are taken ca More

by chrisbharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd, Rodney Weeks, Phillip Fallen
January 02, 2019

Great Service If you need to have CDJR service completed at a Dealership in the Lynchburg area this is definitely the best place. I have had several CDJR vehicles a More

by sethkellyva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd, Phillip Fallen
January 02, 2019

Challenging process made simple We entered Billy Craft Jeep looking for the improbable and came out with an excellent deal. Mr. Brown heard our needs and wishes and guided us to wha More

by Boyljo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Grimes, Ottis Brown III, Kirk Wilkes
January 01, 2019

Very professional, courteous, friendly and efficient I usually take my car for service there and the staff is always very pleasant, eager to help and highly efficient. I have had no issues with their wor More

by nuke73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
January 01, 2019

My 2012 Jeep Limited The service center (Phillip)was extremely helpful he took his time and was very precise on what needed to be done, he was super fast in contacting me More

by MHalkyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech wAs a young man ca not remember his name, Phillip Fallen
...
17
...