CMA's Chrysler Dodge Jeep RAM of Lynchburg

A great truck for a good price This past week I purchased a 2019 Ram 1500 from Billy Craft. I was given a fair price on my trade in, which was key to making this purchase. I resea This past week I purchased a 2019 Ram 1500 from Billy Craft. I was given a fair price on my trade in, which was key to making this purchase. I researched the vehicle I wanted prior purchasing one. I thought I paid a good price for for the Ram 1500 I bought. The sales team was very professional, friendly and low pressure. This is the second vehicle me and my family has purchased from the Billy Craft dealerships here in Lynchburg. When the time comes to purchase another vehicle, I will be going to Billy Craft. Evan Christensen More

Quick and friendly Very friendly people and they were able to service my vehicle promptly and took the time to listen to my concerns. I rated Zach and Rodney on this sur Very friendly people and they were able to service my vehicle promptly and took the time to listen to my concerns. I rated Zach and Rodney on this survey but also worked with Ben who did repair work- he was not listed on this survey - but If he were on here I would have given him 5 stars as well- thank you guys ! More

Warranty swrvice Good communication. Prompt service. Performed warranty service at no cost. Replaced head to retire check engine light. Provided results of test show Good communication. Prompt service. Performed warranty service at no cost. Replaced head to retire check engine light. Provided results of test showing problem and fix indicated. More

Warranty Repair Service personnel were friendly and was greeted in a timely manner. Attentive to the work that was needed on my vehicle. Work was completed and parts Service personnel were friendly and was greeted in a timely manner. Attentive to the work that was needed on my vehicle. Work was completed and parts were ordered, I was updated on the status of my vehicle without having to call multiple times. More

My Charger All of my concerns were addressed, they stayed in contact with me and had my car ready when promised. All of the service and parts people were friendl All of my concerns were addressed, they stayed in contact with me and had my car ready when promised. All of the service and parts people were friendly More

Very pleased with service Staff was very friendly . They were able to work me in quickly and ordered parts needed to get the job done. We were also kept informed of progress an Staff was very friendly . They were able to work me in quickly and ordered parts needed to get the job done. We were also kept informed of progress and items needing to be fixed. I would highly recommend this service center. More

Always good service I take my vehicle to them for the normal service stuff and I love being able to schedule my appointment online and when I show up they are ready for m I take my vehicle to them for the normal service stuff and I love being able to schedule my appointment online and when I show up they are ready for me. The handle everything quickly and keep me in the loop as the appointment progresses. Always ask if there is anything else they can do or check. They recommend next things to have serviced but never pressure me to get it done right then. More

Keep their word I ran into family issues while shopping with Billy Craft CDJR and they went above and beyond to keep the trade-in value and vehicle I wanted at the sa I ran into family issues while shopping with Billy Craft CDJR and they went above and beyond to keep the trade-in value and vehicle I wanted at the same values while I sorted it out. Very helpful and honest. More

Love my JEEP and this dealership has kept in running well! I have been taking my JEEP Grand here for many years. I love my Jeep and will likely keep it until they pry the keys out of my hand. Like any older v I have been taking my JEEP Grand here for many years. I love my Jeep and will likely keep it until they pry the keys out of my hand. Like any older vehicle (2005) you must keep the maintenance up to date if you want reliable transportation. I have about 125,000 miles and this dealership, and their service department in particular, is TOP-NOTCH helping me maintain my JEEP in a ready to go condition. The service department management, as well as the individual technicians/mechanics, are easy to communicate with and give consistent, reliable, excellent service to my vehicle. More

SXCELLENT!!!!!! 'Zach is competent and aware of his customer's needs. He greets you warmly and by name. Hw makes you feel like he cares about your service. 'Zach is competent and aware of his customer's needs. He greets you warmly and by name. Hw makes you feel like he cares about your service. More