CMA's Chrysler Dodge Jeep RAM of Lynchburg

Professional, knowledgeable Bo Johnson was friendly and professional. I have known Billy Craft , Kevin Hamlet personally and for many years. Because I trusted their integrity a Bo Johnson was friendly and professional. I have known Billy Craft , Kevin Hamlet personally and for many years. Because I trusted their integrity and knowledge I went to Billy Craft Dodge for a quote of my desired vehicle. ( i got quotes from several dealerships for both RAM a few Ford. ). In the end it came down to two dealerships. A very tough choice but I decided to go with Billy Craft, so far I’m quite happy with my choice. Bo Johnson came through for me. I made a lot of demands on his time as I researched!! More

Picked up a new Jeep that had been ordered earlier. Met with Mercedes Pruneda who we had earlier placed the order for the Jeep. She was very good explaining what was needed to complete the sale. Also s Met with Mercedes Pruneda who we had earlier placed the order for the Jeep. She was very good explaining what was needed to complete the sale. Also she provided a great description of the features of the new Jeep and how they worked. She also answered my list of questions I had prepared. She provided us her personal telephone number to call if we had any questions later. She is what we would expect out of a sales representative. Would also recommend her to others. Ryan Grimes did a good job on the finance paper work. More

Made buying my new car a pleasure! The sales (Mercedies Pruneda) and finance team were friendly and knowledgeable. They made purchasing my new vehicle a very pleasurable experience. The The sales (Mercedies Pruneda) and finance team were friendly and knowledgeable. They made purchasing my new vehicle a very pleasurable experience. There was no high pressure to buy and I was allowed to drive several different vehicles to help myself make a decision. The purchasing process was done quickly with no long wait. I thoroughly enjoyed my experience with Billy Craft Dodge and we will go back to them again in the Future! More

First time purchase Bob was amazing and very patient with me. He was not pushy and I had a wonderful experience. Bob was honest and did what he could for me to get my dre Bob was amazing and very patient with me. He was not pushy and I had a wonderful experience. Bob was honest and did what he could for me to get my dream jeep. Ryan was very rude when he spoke with me and my grandmother during our visit and I did not appreciate his attitude. It was kind of a surprise after being treated so wonderfully by everyone else at the dealership. I would not recommend him. More

Bought a Jeep Wrangler. So I was just passing by Billy craft Chrysler Dodge Jeep ram, and began to think... Maybe I should look at the ones that they have, I wasn't bombarded So I was just passing by Billy craft Chrysler Dodge Jeep ram, and began to think... Maybe I should look at the ones that they have, I wasn't bombarded by salespeople, I walked into the foyer and was promptly greeted, Bobby Johnson the fellow I worked with was very kind, worked diligently to help make sure that things went smoothly, and when everything was done he put all my stuff into my new Wrangler, including a big box filled with vehicle fluids and tools. Such a great help, I especially appreciated that. I would recommend them to anyone. More

Enjoyed dealing with salesman Bob Nichols. Bob Nichols was great to work with. Little problem with Sirius but not his fault. I spoke with 3 people at Sirius and they did not get us connected, a Bob Nichols was great to work with. Little problem with Sirius but not his fault. I spoke with 3 people at Sirius and they did not get us connected, and questioned Bob about this and about spare tire (not realizing they are not in some vehicles). Appreciated his quick response. More

Great customer service Great customer service. My new truck had issues and Otis and Kirk bent over backwards to help me after hours. Will be a repeat customer. Great customer service. My new truck had issues and Otis and Kirk bent over backwards to help me after hours. Will be a repeat customer. More

Great Customer Service Definitely recommend Ottis as your sales guy and Ryan as your finance guy they will go above and beyond to make sure you are taken care of Definitely recommend Ottis as your sales guy and Ryan as your finance guy they will go above and beyond to make sure you are taken care of More

Great Experience The salesman (Hughes) went above and beyond to make sure I got exactly what I was looking for. Overall, a great experience. I recommend this deal The salesman (Hughes) went above and beyond to make sure I got exactly what I was looking for. Overall, a great experience. I recommend this dealership to all. More

Very easy to work with , did and gave me everything I asked for, would highly recommend. We bought a new to us Jeep Wrangler for my wife, we love it. , did and gave me everything I asked for, would highly recommend. We bought a new to us Jeep Wrangler for my wife, we love it. More