CMA's Chrysler Dodge Jeep RAM of Lynchburg

Awesome Just a great experience. Didn’t drag out my time, made sure I was taken care of right the first time. I got a little better deal last time and a big f Just a great experience. Didn’t drag out my time, made sure I was taken care of right the first time. I got a little better deal last time and a big franchise but I’ll take this expereince and pay a little more any time because of how I was treated. Bob was extremely professional and a straight shooter. That’s the way I like it as well. No going back and forth. Guy is extremely easy to deal with and I WILL come back to see him to get my grand Cherokee More

How it should be at a dealership. Mr. Holcombe wasn't trying to push any particular vehicle on me. He listened to what I said and asked about. Then gave the pertinent information. He w Mr. Holcombe wasn't trying to push any particular vehicle on me. He listened to what I said and asked about. Then gave the pertinent information. He was considerate of my time. Once the deal was struck, Mr. Grimes explained everything very well to close. I drove away in my "new to me" vehicle very happy with the experience. More

Informative & Helpful I am so pleased with the impeccable customer service that Bob Nichols gave. He understood what I wanted and was insightful to my needs. Bob communic I am so pleased with the impeccable customer service that Bob Nichols gave. He understood what I wanted and was insightful to my needs. Bob communicated with me on sight and kept the communication free flowing through text and email up to the day of sale. This really meant a lot to me as my timenis so valuable! More

Professional, friendly, and top notch! I went to Billy Craft to purchase a 2018 Jeep Wrangler. I had had professional, timely, and courteous communication via email with Bobby Johnson befor I went to Billy Craft to purchase a 2018 Jeep Wrangler. I had had professional, timely, and courteous communication via email with Bobby Johnson before my arrival. Once I arrived, Bo made my experience easy, efficient, professional, and friendly. He made sure I understood everything and helped me understand all the workings of my new Wrangler! I would highly recommend Billy Craft to anyone looking for a superb Chrysler, Doge, or Jeep with convenient, professional, efficient, friendly service! Thank you Bobby Johnson and Billy Craft Chrysler Dodge Jeep! More

Best Sales Representative Holcombe was our salsa representative for our recent van purchase. He was knowledgeable, easy to talk to, not pushy, and very understanding. I was ext Holcombe was our salsa representative for our recent van purchase. He was knowledgeable, easy to talk to, not pushy, and very understanding. I was extremely impressed with him during our buying decision. Ryan was great during the signing of the final papers and I was impressed with his level of service. More

Quick easy and painless Walked in just to look about trading our large suv. They took the time to show us anything my wife wanted to see. Work on getting us the financing wit Walked in just to look about trading our large suv. They took the time to show us anything my wife wanted to see. Work on getting us the financing without any hassle and came back after we decided to sign the paperwork. Was in and out in 15 minutes. More

Satisfied customer This is the second vehicle I have purchased here, and I can officially say I’m a customer for life. I first purchased a new Jeep back in 2015 and had This is the second vehicle I have purchased here, and I can officially say I’m a customer for life. I first purchased a new Jeep back in 2015 and had an excellent buying process and excellent maintenance and service over the last 3+ years. When it was time to update due to my growing family, I originally had been talking with a different dealer but I just didn’t get a good overall impression or vibe and couldn’t bring myself to do business with them. I returned to Billy Craft and immediately was met with genuine care and knew I was in the right place. Bo Johnson made the buying process smooth and easy. I was able to purchase the perfect vehicle for my family with zero hassle, stress, or anxiety. Ryan in Finance was incredibly thorough and personable and made that process pleasant as well. I look forward to working with Billy Craft for life! More

Good sales, good people, great deals Saleswoman was helpful, friendly and knowledgable. Business manager was on point, professional, and flexible. Was able to get the sale done very fas Saleswoman was helpful, friendly and knowledgable. Business manager was on point, professional, and flexible. Was able to get the sale done very fast and made it to my next appointment. Cystomer service was a little alow but in their defense they were down a few techs that day, so cant assess repairs yet since all factors werent the same being a few people short. More

In and out I went in knowing what I wanted. Gave them my deal and left. They called when ready to go. Then just went back to get. No hassle. Hard to beat. I’m a I went in knowing what I wanted. Gave them my deal and left. They called when ready to go. Then just went back to get. No hassle. Hard to beat. I’m a returning customer as well. Bought a few there just for that reason. More

Was looking at the Jeep Compass My husband first spoke with Mercedies Pruneda and she followed up to invite me in to look at what they had. I stopped by and looked at the Jeep Compa My husband first spoke with Mercedies Pruneda and she followed up to invite me in to look at what they had. I stopped by and looked at the Jeep Compass and was very impressed with the looks of the Compass and it was the size I wanted. The Cherokee and Grand Cherokee was too big. There was a red Compass in the showroom and liked it a lot but, I knew I wanted white. So, my husband and I stopped by together and drove a Compass and I loved it. Mercedies found exactly what I wanted in Winchester so, my husband and I decided that the Jeep Compass would be the SUV for me. So, they brought the Jeep to the dealership. Mercedies has a great personally and was so helpful and has sent information to me to help me with all the bell's and whistles since it was fully loaded. She showed us a lot the day we picked it up. She has followed up to find out how I like it and if we had any questions. She has also sent more information which has been helpful. If you want to be treated right see Mercedies and I'm sure you will be satisfied. She is quite a joy to work with Kathy More