CMA's Chrysler Dodge Jeep RAM of Lynchburg

Great experience buying my 2015 Ram 1500 I had a good painless and quick purchase with Bo Johnson. He was good and professional. I’m very satisfied with my new to me Ram!! I had a good painless and quick purchase with Bo Johnson. He was good and professional. I’m very satisfied with my new to me Ram!! More

Good workable nice salesperson Bob Nichols was wonderful to work with. We had some specific requests and he did his best to make it work. Would recommend him and this dealership to Bob Nichols was wonderful to work with. We had some specific requests and he did his best to make it work. Would recommend him and this dealership to anybody needing a new vehicle More

Fast and effective! Craft is a excellent dealership that knows their product and has a great selection in stock. The sales department team executed a fast and seamless tr Craft is a excellent dealership that knows their product and has a great selection in stock. The sales department team executed a fast and seamless transaction. Holcombe was my direct salesmen and did a fantastic job selling the product the best fit my interest and did not pressure me into the purchase like other dealerships. HIGHLY recommend to anyone looking for a new or nice used vehicle. More

Great service, great staff If you want good affordable fast service then billy craft is the place to go. I go there for all of my repair and service needs. If you want good affordable fast service then billy craft is the place to go. I go there for all of my repair and service needs. More

Great dealership, from Sales to Service! I've ordered two new vehicles in the past two years, with Holcombe Hughes placing both my orders. He's helped me figure out all the various vehicle op I've ordered two new vehicles in the past two years, with Holcombe Hughes placing both my orders. He's helped me figure out all the various vehicle options, provided cost breakdown details, and great advice. He's followed up on my orders from manufacturing to delivery, and has been a great person to work with. I truly appreciate his advice and excellent customer service! In addition, I've purchased used cars from Billy Craft CDJR and have been taking my vehicles there for service appointments for many years. The service department has been great, too. More

Always a satisfied customer. Both Bob and Bo were friendly, knowledgeable and very helpful. They listened to me and didn’t try to sell me more than I needed. They explained some o Both Bob and Bo were friendly, knowledgeable and very helpful. They listened to me and didn’t try to sell me more than I needed. They explained some of the unfamiliar features since I was moving from a 2014 Town and Country ( which I loved) I already love my Pacifica though. More

Excellent experience. 2nd time customer This is the second time I have ordered a new Jeep Wrangler from Holcombe Hughes and was also a very pleasant experience. Would definitely buy from Cr This is the second time I have ordered a new Jeep Wrangler from Holcombe Hughes and was also a very pleasant experience. Would definitely buy from Craft again. More

Thank you Bo Johnson I just wanted to take a few minutes to rate my recent experience with Billy Craft Chrysler Dodge Jeep Ram. As you can see I gave it 5 stars. It was a I just wanted to take a few minutes to rate my recent experience with Billy Craft Chrysler Dodge Jeep Ram. As you can see I gave it 5 stars. It was a very smooth process from beginning to end. More specifically l would like to give high praises to my salesman Bo Johnson. Not only did he greet me with a big smile but he was extremely nice and very professional.His knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other dealerships. I would also like to thank Ryan Grimes in the finance department and Tim Crews for for recommending me to this dealership. Thank you guys for making my experience with Billy Craft Chrysler Dodge Jeep Ram a great one. More

Great experience Holcombe did a great job. Very easy to work with and knowledgeable about the car. It was a pleasant experience and I would recommend this dealership Holcombe did a great job. Very easy to work with and knowledgeable about the car. It was a pleasant experience and I would recommend this dealership to others. More

Overall Good - Excellent for Sales & Admin, Avg for Service Sales/Admin - Bob Nichols and Doug were excellent to work with. I have only praise for their ability and capability. The used auto I bought had Sales/Admin - Bob Nichols and Doug were excellent to work with. I have only praise for their ability and capability. The used auto I bought had a problem with the rear license connecting screws spinning in the nylon holding nuts, and they could not get the transfer plates (my vanity plates) transferred. I waited for what I considered an exceptional amount of time for this to be resolved, only to be told they could not resolve properly, and had to mount plates with a second set of nylon nuts behind the defective ones, which would, probably, not allow me to remove and replace the plates in the future (the secondary nuts would probably fall into the tailgate and not be reusable without dismantling some part of the tailgate to recover the nuts if another plate was to be fastened). FIRST - something like this should have been resolved before I had already bought the vehicle, and SECOND - this, to me, is a not-very-acceptable way of resolving the problem! For not actually resolving the issue totally, and for taking an excessive amount of time to resolve, I give service an 'average' rating. More