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Burleson Honda

Burleson, TX

3.2
790 Reviews

632 N. Burleson Blvd.

Burleson, TX

76028

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790 Reviews of Burleson Honda

October 15, 2016

Amazing!!! Everyone at Honda of Burleson was great! Paul Lane was fantastic and we truly enjoyed our car buying experience, thank you! The finance manager, Geo More

by hondaowner2016crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lane
Oct 15, 2016 -

Burleson Honda responded

Thank you for your feedback on behalf of Paul, Geoff, and the rest of our team at Honda of Burleson. We appreciate the five-star rating!

October 14, 2016

Exceptional Service!! This is my very first time buying a car and I have never in my life of buying anything had a representative go through the intricate details of any pr More

by DanelC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Black, Michael Gonzalez, Clint Maldonado
Oct 14, 2016 -

Burleson Honda responded

Danel, We are so happy to hear about your experience. Thank you for your feedback on Michael, Clint, Jeff, and the rest of our team. Congratulations on your new vehicle!

October 14, 2016

Poor Customer Service after purchase I purchesed a 2012 Honda Pilot from this dealership, while there, they seemed nice enough. However, they did not clean the inside of my car after th More

by lorrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Simpson
Oct 23, 2016 -

Burleson Honda responded

We regret to hear that we didn't meet your expectations. We always want our customers to feel great about their vehicles and the service we provide. We would appreciate a chance to make amends - your satisfaction is important to us. Please contact me so I can work on fixing anything that went wrong. -Victor Bernal, General Manager, vbernal@hondaofburleson.com

October 08, 2016

Waited an hour for a rental car after being told it was read I took my car in for an oil change, and it had a recall. My service advisor told me to bring it back the next day and he'd get me a rental for the wee More

by young7113
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sammy
Nov 03, 2016 -

Burleson Honda responded

Hello, thanks for your comments. Taking care of our customers while their cars are being serviced is very important to us. We're disappointed that you did not feel you get the care you deserved during this time. Would you please reach out to me when you get a chance? Best, Victor Bernal, General Manager, vbernal@hondaofburleson.com

September 28, 2016

Brandon is great I shopped extensively for a 2016 Honda Accord and I chose Honda of Burleson specifically because of the way Brandon communicated and treated me with r More

by Newcarhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lane
Sep 28, 2016 -

Burleson Honda responded

Congratulations on your new Honda Accord! It is a pleasure to hear Brandon provided you with an excellent experience. He will be very happy to hear your kind words. We greatly appreciate your business and hope you continue to enjoy your new car out on the open roads. Please let us know if we can be of any service in the future!

September 26, 2016

Awesome experience I was shopping for a Honda Civic EXT with very specific options via email. Very few dealers wanted to provide a quote in email. However, Brandon was More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lane
Sep 27, 2016 -

Burleson Honda responded

Thank you for your review, Dale! We're happy to hear that Brandon provided you with such excellent service. We'll let him know to keep up the great work! Congratulations on your new Civic EXT, please let us know if we can be of help in the future!

August 31, 2016

Good Experience The car we went to the dealer to see had already been sold but Paul Lane found us another we liked and purchased. Very helpful and friendly. Will re More

by tjtwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lane
Aug 31, 2016 -

Burleson Honda responded

Thank you for taking the time to recognize Paul for his great service, he will be pleased to hear your kind words! We are happy to hear that our team was able to find you a vehicle that met your needs and wants! We greatly appreciate your business and hope to see you again soon! - Victor Bernal, General Manager, vbernal@hondaofburleson.com

August 30, 2016

Trustworthy and Professional Dealer Brandon Lane We recently purchased our Honda CR-V EX-L from Brandon Lane at Honda of Burleson and he was very trustworthy and professional throughout the entire pr More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lane
Aug 30, 2016 -

Burleson Honda responded

What a great review, JB! Brandon enjoys going an extra mile in order to provide his customer with an excellent service, we're pleased to know that he achieved that with you! We will make sure to pass along your words to him, we know he will be delighted to hear about your satisfaction! We greatly appreciate your business. Best, Victor Bernal, General Manager, vbernal@hondaofburleson.com

August 24, 2016

AWESOME! The best experience ever in my lif I had the BEST experience in my life! I can't even express in words how awesome - genuine-giving- Victor is! A real blessing! I will ONLY stay with H More

by Gigi55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric is great! , Victor Bernal
Aug 24, 2016 -

Burleson Honda responded

Thank you so much for the great review! We love hearing from our happy clients! We will be sure to pass your praise on to our team! We hope to see you again in the future!

August 23, 2016

Terrible experience Me and my sister went with the intentions of buying an accord this past Saturday, we showed up and the sales rep Tim or Jeff was very cold and short i More

by Truck2804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Martin, Tim Bae
Aug 23, 2016 -

Burleson Honda responded

It is unfortunate to hear your experience with our dealership did not go as planned. We are sorry to hear of negative experiences, but are always open to receiving input and improving . This feedback will be delivered to the appropriate parties, but if there is anything I can do to resolve this situation in the meantime, please don't hesitate to reach out. Best, Victor Bernal, GM - VBernal@hondaofburleson.com

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