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Burleson Honda

Burleson, TX

3.2
790 Reviews

632 N. Burleson Blvd.

Burleson, TX

76028

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790 Reviews of Burleson Honda

June 13, 2017

Always efficient, friendly, knowledgeable! The title pretty much says it all--Donald was great to work with and I will ask for him again directly! I drive 25 miles to use this dealership for c More

by P. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Trahan
Jun 14, 2017 -

Burleson Honda responded

Thank you for making the drive to come out and see us. I'm pleased to see your delightful review. I'm happy to hear that Donald was great to work with. Thank you for the review. We genuinely appreciate it.

June 10, 2017

Quality service provided by friendly and professional staff. I was greeted immediately upon arrival by Don. He took me inside and explained the services that were needed according to the mileage and service reco More

by Julie55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Trahan
Jun 12, 2017 -

Burleson Honda responded

Thanks, Julie! We're happy to hear that Don provided you with such great service. We'll let him know to keep up the excellent work. We hope to see you again, we appreciate your business and your kind words!

June 08, 2017

Excellent Costumer Service Since I got there, they were son kind and helpful. All that I have to know, they help me. They explain to me everything and did and awesome job. Than More

by Samuel Macias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Trahan
Jun 09, 2017 -

Burleson Honda responded

Samuel, thank you for the time to write us such a great review! We try to help each customer find the perfect car for them and make an informed decision. We're happy that you enjoyed your time with us and invite you to come again soon

June 05, 2017

always good customer care Zach was informative and helpful in resolving my problem. Appreciate the good customer service. The dealership usually provides good customer service More

by shaggy aggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach White
Jun 06, 2017 -

Burleson Honda responded

Thanks for your review! We're happy to hear that Zach took such great care of you. We'll let him know to keep up the excellent work. We look forward to seeing you again, we appreciate your business!

June 05, 2017

Parts ordered I had a piece of my front bumper fall off due to highway debris. Called to get info and oder part. Transaction took 1 day . Fast and accurrate. Great More

by Fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Orta
Jun 06, 2017 -

Burleson Honda responded

Thanks, Fernando! We're happy to hear that we were able to help with your bumper. We're proud of our fast, friendly service. We hope to see you again, we appreciate your business!

June 04, 2017

Good quick service and the service rep was excellent I like them dealership and the people. One small criticism is I walked around the show room for 30 minutes and no one approached me and asked if I ne More

by DLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Trahan
Jun 05, 2017 -

Burleson Honda responded

Thank you for your feedback! We regret to hear that you didn't receive the treatment you deserve. We always want to provide our customers with welcoming service. We hope to see you again, please feel free to contact me if I can help you with anything! -Victor Bernal, General Manager, vbernal@hondaofburleson.com

June 04, 2017

Poor quality service on my car I went there last time I got an oil change and according to my inspection checklist everything was in good shape so im assuming they physically looked More

by Priscila Sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sammy Maldonado
Jun 05, 2017 -

Burleson Honda responded

Priscilla, we're disappointed to hear that your experience wasn't what it should have been. We always want to provide our customers with helpful, clear information about the services we recommend. We would appreciate a chance to make it up to you; please contact me so I can address any concerns you have. -Victor Bernal, General Manager, vbernal@hondaofburleson.com

June 03, 2017

Oil change Relatively quick, did not see spare tire pressure checked, did not take tree leaves out from under hood. Ran through car wash, did not fully clean wh More

by RLW1284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammie Maldonado
Jun 04, 2017 -

Burleson Honda responded

We appreciate you taking the time to leave us this review! We are glad that we could impress you with our quick service, even if not all parts of the oil change were as attentive as they could have been. We strive for service that ensures our customers are fully satisfied. Please feel free to contact us anytime if you ever have any questions or concerns or would like to discuss how we can further improve our business.

June 01, 2017

Always a good experience Waiting in the drive area still needs improvement time wise once a consultant arrives the process goes pretty smoothly Would recommend more consultant More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Mascarenas
Jun 02, 2017 -

Burleson Honda responded

Thank you for your feedback, Steve. We'll pass along your experience to our management team; we're always working on improving so we can provide the best possible service to our customers. We appreciate your patience, we hope to see you again!

June 01, 2017

Amazing Very pleasant and respect to us without question. Very good work order and promise tracking. Very clean and fast service. Good communicate via text More

by Kl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Trahan
Jun 02, 2017 -

Burleson Honda responded

We're thrilled to hear that your experience with us was worth a five-star rating! We value speedy and organized sales and love to see that reflected in your feedback. We look forward to being able to serve you again in the future and welcome you back anytime.

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