Burleson Honda

Parts ordered I had a piece of my front bumper fall off due to highway debris. Called to get info and oder part. Transaction took 1 day . Fast and accurrate. Great I had a piece of my front bumper fall off due to highway debris. Called to get info and oder part. Transaction took 1 day . Fast and accurrate. Great experience! More

Good quick service and the service rep was excellent I like them dealership and the people. One small criticism is I walked around the show room for 30 minutes and no one approached me and asked if I ne I like them dealership and the people. One small criticism is I walked around the show room for 30 minutes and no one approached me and asked if I needed anything. My long time salesman is no longer there and as I was was hoping to meet my new salesman, well I didn't meet him. More

Poor quality service on my car I went there last time I got an oil change and according to my inspection checklist everything was in good shape so im assuming they physically looked I went there last time I got an oil change and according to my inspection checklist everything was in good shape so im assuming they physically looked at my car and nothing was wrong....well when I went for the next oil change again they said my car was way over due for the transmission fluid before they even looked at my car and that it's required at 30 miles, I was already at 45 miles. All I know is when I take my car to the dealership I take it for them to physically look at my car and for them to tell me what it needs, not for them to pull an assumption out of their xxx. So they were either not doing their job the first time or the 2nd time they were just lying to me to get money out of me, and also they need to learn how to wash and vacuum a car because they couldn't even do that right. More

Oil change Relatively quick, did not see spare tire pressure checked, did not take tree leaves out from under hood. Ran through car wash, did not fully clean wh Relatively quick, did not see spare tire pressure checked, did not take tree leaves out from under hood. Ran through car wash, did not fully clean wheels. Other than that, it was great, but I have been accused of being too picky!! More

Always a good experience Waiting in the drive area still needs improvement time wise once a consultant arrives the process goes pretty smoothly Would recommend more consultant Waiting in the drive area still needs improvement time wise once a consultant arrives the process goes pretty smoothly Would recommend more consultants be available at the drive instead one having to be found The first person to approach my car was the guy checking my windshield for chips More

Amazing Very pleasant and respect to us without question. Very good work order and promise tracking. Very clean and fast service. Good communicate via text Very pleasant and respect to us without question. Very good work order and promise tracking. Very clean and fast service. Good communicate via text very well. Keep up good work! More

Quick, considerate service I was greeted immediately upon my arrival in the service area, and the time needed to fix my problem took less time than estimated. There was an issue I was greeted immediately upon my arrival in the service area, and the time needed to fix my problem took less time than estimated. There was an issue with the tire sensor light coming back on the following day (tires were rotated in initial visit), and the customer service rep fixed it for me very quickly on a return visit. More

Warranty repairs Took our CRV in a few weeks ago for a TSB but that didn't solve the problem. They took the time to drive with me to feel the issue and did not discou Took our CRV in a few weeks ago for a TSB but that didn't solve the problem. They took the time to drive with me to feel the issue and did not discount the research I did online and it ended up being the torque converter and it was replaced under warranty. Now our vehicle is running like new again. Thanks! More

Excellent service Sammy and the rest of the crew always go above and beyond to make me feel like family. Service is top notch. I really like that I'm updated on the pro Sammy and the rest of the crew always go above and beyond to make me feel like family. Service is top notch. I really like that I'm updated on the progress on the status of my vehicles repair. More

Quick and easy It was a pleasure working with DonaldTrahan. After bringing my car in twice for the same issue, the third time was obviously the charm with Donald. He It was a pleasure working with DonaldTrahan. After bringing my car in twice for the same issue, the third time was obviously the charm with Donald. He ordered the part and was able to get me in and out as soon as it was in. More