Burleson Honda

New car purchase We just bought a Honda Ridgeline from Cody Mitchel of Burleson Honda. Throughout the whole process everyone was friendly and helpful. I especially lik We just bought a Honda Ridgeline from Cody Mitchel of Burleson Honda. Throughout the whole process everyone was friendly and helpful. I especially liked that they were not very pushy. They worked well with us to get a price we thought was fair for our trade in and also for the new vehicle. The truck has everything and more than what we were looking for. We would definitely use them again and recommend them again to our family and friends. More

Great!! Just bought a new Civic.Great experience through the whole process. Rick Simpson in sales was VERY helpful and we had the nicest, informative lady i Just bought a new Civic.Great experience through the whole process. Rick Simpson in sales was VERY helpful and we had the nicest, informative lady in the finance department, I just can't remember her name but she was AWSOME!!! More

The Best Car Buying Experience EVER!!!!!!!!! My wife had been talking about trading in her Jeep Wrangler for a Honda CRV. She had been looking at Dealer ads on the internet for quite so time, bu My wife had been talking about trading in her Jeep Wrangler for a Honda CRV. She had been looking at Dealer ads on the internet for quite so time, but never found exactly what she wanted in the right price range. We were driving through Burleson and decided to stop in at Burleson Honda to look at there used inventory. We were greeted by Michael Gonzalez and he showed us the used CRV's. They didn't have what my wife was looking for, so Michael asked us about looking at the new cars. We told him the new models were to expensive, but he convinced us to give him a shot. Michael was amazing. He showed us what he had in inventory and we found one that we really liked. He walked us through the initial paperwork and came back to us with a trade in amount for our Jeep, a price on the new CRV and an interest rate that was all very good. This is the first vehicle purchase I have been apart of, that I didn't have to haggle to get the price and payment where I wanted it. Michael is one of the best car salesman I have ever met. He was very courteous and professional and he new his inventory. When we finished with the paperwork, Michael took us to see Lee Allen in Finance. She was extremely personable and made us feel at home. She got us through the paperwork quickly and we were done. The whole process at Burleson Honda was quick and painless. I know that not every car deal is going to go as smooth as ours, but I would give Michael Gonzalez, at Burleson Honda, a chance to make you a deal. More

The most inexplicable call I’ve ever experienced So today an employee called (stated their name and who they were from and asked if it was a good time to speak) i let them no it wasn’t ideal and tomo So today an employee called (stated their name and who they were from and asked if it was a good time to speak) i let them no it wasn’t ideal and tomorrow would work better. The employee said oh thank you ‘good luck!’?!?! What?!?! So i called back and asked to speak to the manager just to let them know it was a weird thing to say before a call reason had been explained or honestly any reason. The manager stated he knew the employee personally, then they listened to the call and said it the employee was fine said it all the time and that i just “wanted something” or to get the employee “in trouble” look I’ve worked in the car industry i understand you have to do these calls but really it was just not a really good way to earn business for extending warranties. After trying to explain this the manager just asked how many miles i have on my car and if i was interested in an extended warranty (uh no not after this interaction) and the. Told me i was just wasting our time!!!! WHAT!! I just said.. i guess i am.. and asked for his name but he had already hung up. NEVER RECOMMENDING THIS PLACE. After purchasing 3 new cars from Honda i will avoid this place like the plague. More

Lack of decency and professionalism Bought a brand new 2017 CRV, 3 weeks ago, left 3 messages for manager and salesman to return the call as I am experiencing some issues and concerns, n Bought a brand new 2017 CRV, 3 weeks ago, left 3 messages for manager and salesman to return the call as I am experiencing some issues and concerns, no one has the decency to return the call More

Oilchange I went in for oil changed and came out with a new car ...excellent services.. i will come back on my next service, and recommend for my friends... I went in for oil changed and came out with a new car ...excellent services.. i will come back on my next service, and recommend for my friends... More

an acceptable fix Due to having to replace a tire, I was having problems with the tpms display. Cory and the crew came up with a creative solution. Cudos to Mr Hutchiso Due to having to replace a tire, I was having problems with the tpms display. Cory and the crew came up with a creative solution. Cudos to Mr Hutchison and his team. Great service for this satisfied guy. Thanks to all involved from the folks who maintain the coffee machine to the person who signed me out. Great team effort!. More

Best Dealership ive dealt with ever. I dealt with Derek Herdon at Family Toyota in Burleson, he was honest, knowledgable, professional. The lease was a good deal and I would definately g I dealt with Derek Herdon at Family Toyota in Burleson, he was honest, knowledgable, professional. The lease was a good deal and I would definately go here again, and will for my next car also. Ive never been treated better at ANY car dealership. More

Rude liars I walked in and stared I would not play the "let me talk to my manager" game. I told them I wanted their best and final or I would leave. I had bought I walked in and stared I would not play the "let me talk to my manager" game. I told them I wanted their best and final or I would leave. I had bought a car here when it was under the old ownership and the service was stellar. When they came to me with an offer of 12% apr I said I was walking. Wouldn't you know it, he said let me go talk to my manager. He said they hadn't run my credit yet. So this 12% was based on what? Trying to scam someone? I had already told them that I have PTSD and wouldn't be able to haggle. As I tried to leave I was chased down in the parking lot and yelled at and called rude. After I left they called and said they didn't realize I was a VIP and that they could give me what I asked for in cost and APR. Too late. I went to another dealership and without a moment of haggling had the price and APR I wanted. Today I got a letter in the mail stating they couldn't approve my credit. The credit they said they hadn't run? The credit that got me exactly what I asked for at another dealership on a better car with no hassle. So, after purchasing 3 cars under the previous ownership, I shall never purchase here again. If you're looking for a sham, by all means go here. More

Never approach Burleson Honda for service I am very disappointed with service. I travelled 14 miles to get my car serviced which put me in more trouble and financial loss. During service Burl I am very disappointed with service. I travelled 14 miles to get my car serviced which put me in more trouble and financial loss. During service Burleson Honda employ broke my car's Lognut and Stud, even though the condition of all Lognut and Studs are very good. Customer representative came to me with quote of $265 to fix the same. Ideally during servicing, if anything goes wrong by Burleson staff, they should fix it with full accountability. I got the new Lognut and Stud fixed in $37 from SEARs Auto. Now people can imagine how Burleson is looting people and making money through such filthy way. Date: 17-Aug-2017 More