Burleson Honda

Fern Salas is the best!!! Buying a car is an expensive commitment. And honestly kinda scary. I have never bought a car on my own before and I was very nervous. And then I meet Buying a car is an expensive commitment. And honestly kinda scary. I have never bought a car on my own before and I was very nervous. And then I meet Fern Salas!!! Fern was very patient and understanding. He understood my needs and wasn't pushy. I have bought one car from him and can't wait to buy another one! I wouldn't go anywhere else. More

Honda Pilot, great deal and customer service. Was in the market for a new car for my family. Test drove a few makes and models of SUV's and kept coming back to the Pilot since my family has had li Was in the market for a new car for my family. Test drove a few makes and models of SUV's and kept coming back to the Pilot since my family has had little to no troubles with Honda's in the past. Since I knew exactly what I wanted and the budget I wanted to keep, I felt I didn't need to spend a whole day in a dealership. Since the Pilot felt great driving, I knew exactly what I wanted as far as trim level, colors, warranties, pricing, etc. I noticed that there was quite a few new 2017 Pilots still on various lots around the metroplex. I had no issues with a car manufactured last year since the 2018 had not changed and the warranties still began the same day I drove off the lot. I figured these dealerships would love to sell me one of these to make space for a current year. I reached out to five different Honda dealerships in the DFW area to obtain best pricing. I was amazed that only one dealership would send me any quotes and do any kind of serious negotiations online. A sales rep from one dealership would only tell me if I was in the" ballpark" to a price I wanted in an email but never gave me a price. The same rep began texting me and I advised him I was not coming to the dealership until we spoke of hard price online. I was advised it was against the dealership policy to do any negotiations online and could not send any quotes. A sales manager from the same dealership followed up by sending me a couple of text messages, I told him the same thing I needed a hard price to work off of. He asked me what my price was, his response was only a range of $5-6K more the price I knew was good and fair, that was not in the my "Ballpark". Thankfully I did not waste my time and energy initially going to that dealership, I am pretty sure I would not have been a happy camper with a final price. Burleson Honda had no issues with sending me multiple quotes, going back and forth until both parties came to an agreement. Was also able to handle all of the financing online. I simply showed up to the dealership, drove the vehicle around the block, signed papers with the sales rep and finance manager, and drove away happy. The process took a little over an hour to complete in person. I understand dealerships still prefer for customers to show up in person for the complete sales process but in today's technology, consumers can do all the research before stepping foot in a dealership at a much quicker pace and more thoroughly. Pricing comparisons, dealership reviews, financing, car reviews are all available online for consumers to review simply by going to a search engine. If I know exactly what I want and know what is a good price, there shouldn't be much wasted time and energy dealing with a dealership. The longest part should be the test drive! Thank you Burleson Honda for making my car buying experience very positive, I look forward to dealing with you again in the near future. More

Burleson Honda! Very Impressed! Fury Orange Honda Fit !! First of all a Big Thank You to Michael Gonzalez and Marcus McRae a Big 10 plus to them!! My experience was excellent !! Have not purchased a new car First of all a Big Thank You to Michael Gonzalez and Marcus McRae a Big 10 plus to them!! My experience was excellent !! Have not purchased a new car in a long long time. I would Highly recommend Honda of Burleson ! And be sure to ask for Michael Gonzalez an excellent Salesman! I will refer many of my friends to Honda of Burleson . Thank You Dora C. Fort Worth More

Worst experience in 40 years I went on line, found the car we wanted and made a deal. Drove an hour and a half with checkbook in hand and wife to drive the new (Used) car home. I went on line, found the car we wanted and made a deal. Drove an hour and a half with checkbook in hand and wife to drive the new (Used) car home. They added a "Dealer Prep" fee of $2,485 to the agreed upon price. Finally came off that. Then the sales manager, Tony Mirto and Marcus in the finance department wouldn't call me back. I provided drivers license and insurance card as requested. Still don't call back. Then while I wait to confirm all the paper work was done before driving back to the dealership, I was text that the car was no longer available. Worst car buying experience in my life. I would not recommend this dealership or dealing with Tony Mirto, Sales Manager. I am amazed to see that non of the employees I worked with are listed below. More

Loving my fit! Helpful staff and an amazing deal! This is only the 2nd time I’ve ever purchased a vehicle. The first time I bought a lemon so I went into this with extreme skepticism and my reservatio This is only the 2nd time I’ve ever purchased a vehicle. The first time I bought a lemon so I went into this with extreme skepticism and my reservations however I desperately needed a new car. I’ve had my eye on the Honda Fit for a long time and knew if I found the right one for the right price I would drive it off the lot. My brother did some research on my behalf and found exactly what I was looking for at Honda Burleson! I worked with Cesar ( who happened to be on his first day at this location) and was immediately greeted with welcomed enthusiasm. He listened to my needs and worked with me to make sure I was 100% satisfied with my purchase. I also had a very specific budget I was working with. He was able to get me off the lot for even less than I anticipated! Finance worked with me too. I bought the car cash but had to wait for a check to clear. I paid a portion and the rest the week after I came back from a trip out of town with no issues. The next day I drove it to Houston for a family event. It drove like a dream! The only thing I noticed was the dome light didn’t come on. When I took it back to give them my check, I told Cesar what was up. Without hesitation he took it to service and the fixed it right away! I am madly in love with my fit. I work as a professional makeup artist. I went to my first gig this weekend and was able to fit a directors chair, large training kit, Popup light, computer bag and some clothes all in the hatch back with room to spare! I will absolutely recommend Burleson Honda to anyone looking for a new vehicle. More

Comfortable! James Langley showered us with his patience (so many questions we brought), passion for Honda products, and utterly an pressureless sales approach. It James Langley showered us with his patience (so many questions we brought), passion for Honda products, and utterly an pressureless sales approach. It is his gentle manner that encouraged our trust and ultimately our willingness to complete the purchase. As well, Tony Canady brought us through the usually arduous task of signing all those documents with such a sense of joy that it was a breeze. To sum up, these men made our Burleson Honda experience a pleasure. Oh, yes, about the CRV - a bit of heaven on wheels. More

The greatest Friday of all time The universe has brought together the greatest team of people it has to offer in this one store. Even my son was treated to warm cookies. The universe has brought together the greatest team of people it has to offer in this one store. Even my son was treated to warm cookies. More

Excellent service, knowledgeable staff During my recent visit, I had excellent buying experience. No sales pressure and the sales staff is ready to answer any questions you may have. Not on During my recent visit, I had excellent buying experience. No sales pressure and the sales staff is ready to answer any questions you may have. Not only, they made my buying experience one of the best, but took care of the minor issue the car had by going much beyond than my expectations. I would like to thank Daniel Prindes and Kyle White for their excellent services and making my car buying experience one of the best!! Thank you guys! More

Excellent! I always have a great experience when I visit Honda of Burleson. Alonzo Cheeks is the best car salesman ever!! It's always an easy and painless experi I always have a great experience when I visit Honda of Burleson. Alonzo Cheeks is the best car salesman ever!! It's always an easy and painless experience. I always leave HAPPY! More

Best car buying experience ever had Everyone has had truly terrible car buying experiences. In fact, it is one of the most stressful life situations you can have. As a woman, I was anxio Everyone has had truly terrible car buying experiences. In fact, it is one of the most stressful life situations you can have. As a woman, I was anxious about having to go through this challenge. But my treatment at Burleson Honda was completely respectful and empowering. From the beginning of the process in communicating with the virtual sales manager, Katie Santos, to actually purchasing my car with the help of my outstanding salesperson Justin Donelson, I felt valued and important. This dealership really stood by their word through every stage of my purchase: from honoring their price without tricky add-on's, to finding my perfect car quickly so I did not have to wait and worry. Katie and Justin kept in constant touch with me to let me know what was happening. Most importantly, when I arrived at the dealership to pick up my car, it was ready and in beautiful condition, and the paperwork was a breeze. Burleson Honda has my loyalty and ongoing business, and I would never hesitate to recommend them to others. In today's environment of unethical businesses that deal with manipulation, I really feel I can trust this dealership. I know I can always reach out to Katie or Justin for anything I need with my car. More