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Burdick Mazda

Syracuse, NY

4.8
175 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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175 Reviews of Burdick Mazda

October 02, 2024

Have always felt service staff is very professional. Car service was completed earlier than expected and Brittnee came out into the mall to find me and let me know. More

by pwebb612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittnee
Oct 03, 2024 -

Burdick Mazda responded

We're delighted to hear that our service staff at Burdick Mazda exceeded your expectations and Brittnee went the extra mile for you. Thanks for sharing this positive experience!

October 01, 2024

This was a routine oil change and check-up and everything was as good as it gets customer sevice wise. More

by maryann727
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Megan
Oct 01, 2024 -

Burdick Mazda responded

Maryann, we're delighted to hear that your routine service went smoothly at Burdick Mazda. Thanks for sharing your positive experience!

October 01, 2024

The dealership was very helpful with picking a new car and, Ariana, our dealer, was amazing! More

by Tyler Reed
Recommend Dealer
Yes
Employees Worked With
Ariana H
Oct 01, 2024 -

Burdick Mazda responded

Tyler, We're so glad you had a five-star experience buying your vehicle with Ariana! We hope you love your new ride and look forward to seeing you again! Thank you! - Burdick Mazda

September 30, 2024

The staff was very courteous and professional and Bob Caggy was very knowledgeable. Using an old saying; "would you buy a car from this salesmen"? Absolutely! More

by trobb812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Caggy
Oct 01, 2024 -

Burdick Mazda responded

Thank you for the fantastic review! We're delighted to hear that Bob and our team at Burdick Mazda provided such a positive experience. Enjoy your new car, and we hope to see you again in the future!

September 30, 2024

Great service from sales reps, great auto work. Having had a previous dealership further damage my previous car in the process of attempting to fix it and do nothing to fix the further damage, I wa More

by Caelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Brittany
Oct 01, 2024 -

Burdick Mazda responded

Caelen, we're delighted to hear that our team at Burdick Mazda could change your perspective on dealership service! Thank you for trusting us with your vehicle and sharing such positive feedback. We'll be here whenever you need us!

September 30, 2024

Everyone I deal with is very pleasant and accommodating. I like the fact that they provide a video of their work. There is no pressure to repair my vehicle right away, but let me know the costs and risks More

by donnamom51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan and Eric
Oct 01, 2024 -

Burdick Mazda responded

Thank you for sharing your positive experience with Burdick Mazda! We're glad to hear our team, especially Eric, provided thorough and accommodating service. We appreciate the feedback about the video clarity and will work on improving that aspect.

September 26, 2024

Had a great experience at this dealership, Tyler Hanlon and Mike were awesome to work with, they found me the exact vehicle I was looking for and made the leasing process a breeze! More

by catcorsitto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hanlon, Mike Ashby
Sep 27, 2024 -

Burdick Mazda responded

We're delighted to hear that Tyler and Mike made your leasing experience smooth at Burdick Mazda! Enjoy your new vehicle, and thanks for the fantastic review!

September 25, 2024

I have my Mazda serviced at Burdick Mazda only. They take great care of my car and Eric is welcoming and knowledgeable. More

by wprmkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 26, 2024 -

Burdick Mazda responded

Thank you for trusting Burdick Mazda with your vehicle's service needs! We're glad to hear Eric and the team are taking great care of your car. We appreciate your loyalty!

September 25, 2024

They really took time to ensure I received the best price for my trade in as well as the new vehicle. They did not push me into anything I was not comfortable with More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Sep 26, 2024 -

Burdick Mazda responded

Thank you for sharing your experience! We're glad to hear our team at Burdick Mazda provided a comfortable and fair process for both your trade-in and new vehicle purchase. Enjoy the ride!

September 21, 2024

I am writing to express my sincere appreciation for the outstanding service provided by Mr. Timothy during our recent interactions. Timothy's exceptional professionalism, helpful nature, and remarkable pat More

by Thein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wilbur
Sep 23, 2024 -

Burdick Mazda responded

Thank you for sharing your appreciation! We're delighted to hear that Timothy's professionalism and patience made such a positive impact during your visit to Burdick Mazda. We look forward to serving you again in the future!

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