Burdick Chevrolet Buick GMC

Purchasing a truck Troy and Jim were great today at the Burdick GMC lot. They worked hard to get me in the truck I wanted. They patiently worked with my wife and I goi Troy and Jim were great today at the Burdick GMC lot. They worked hard to get me in the truck I wanted. They patiently worked with my wife and I going over the many options and pricing available. They got me the payments I wanted and the truck I LOVE! Many thanks to these two from a loyal Burdick customer! More

Purchased used vehicle I learned of this dealership through Marshills radio station and was not disappointed. Upon arriving within ten minutes I was discussing my needs with I learned of this dealership through Marshills radio station and was not disappointed. Upon arriving within ten minutes I was discussing my needs with a professional, humble and friendly Mike Polczak. Throughout the process he answered all my questions and worked diligently to have my car delivered the same day. I praise God for the wonderful experience and professional service I received and will recommend Mike believing he will work just as hard for them as he did for me. Glory to God!! MG, Liverpool More

Owned my problem at first then ignored me and blew me off Last year I purchased my wife's 2013 Acadia and leased a 2016 Chevy Pickup, everything went well and we had no problems. This year the registration c Last year I purchased my wife's 2013 Acadia and leased a 2016 Chevy Pickup, everything went well and we had no problems. This year the registration came up due and when I went to register my Pick Up truck I noticed that the plates on the new registration and the old one (that your office did at lease time) had my wifes plates that are on her Acadia on my registration. When I tried to register my truck under the plates that were on my truck, they said that it was invalid. I went to the DMV and spoke to a supervisor, who is completely dumbfounded on how this could have happened and it has been over a month and she is still trying to get it figured out in there system and going back and forth with the state and DMV trying to resolve this. She suggested that I bring this to your attention. So basically when your office registered my truck with DMV somehow they registered it with my wifes plates. DMV has my truck and my wifes Acadia both linked to her plates on the registration that prints out. My plates that are on my truck are linked to someone other person in NYstates silver Equinox, that DMV is trying to get a hold of to let know of the problem. I am extremely, extremely angry over this as my wife and I have not been able to get our vehicles registered for over a month because of this error in processing. I have been stopped 2 times now, the 1st time I was detained because the police thought i had stolen plates on my vehicle seeing how they are not registered to my truck, after pleading my case and explaining I was let go ( almost and hour later and after sitting in the back of a patrol car). The 2nd time, I was stopped at a registration/inspection check and was and hour and half late to work while I waited for the officers to verify the information, which they were unable to do, but eventually sided with my story and let me go. My wife received a ticket on her vehicle while parked outside at the hospital for an emergency due to her vehicle being un registered because of this whole process. Like I said I am extremely unhappy over this, I understand it was an error on some ones part, but i have to vehicles that I can not technically drive on the road right now, have been stopped 2 times by the police, embarrassed and late to work, ticketed and right now there is still not end date to when I can get this rectified because DMV is having a hard time figuring it out...I paid $99 also to register my vehicle online also and now because it was the right registration vehicle but with the wrong plates I am going to have to re-register mine again, and be out the money, I am glad I stopped there and did not register my wifes vehicle...I was atleast able to put my trucks registration on her Acadia, with the right date and plates, but if she is stopped they will see that the wrong vehicle is attached to it... I spoke with my salesperson, who stated that they would be able to fix this problem if I stopped in and filled out new forms and went with him to the DMV and they would make sure everything was fixed...I was unable to come in the week he talked to me because I used all my vacation time. But when I tried to call him the following week to make an appointment to come in 11/16/17 he never returned my phone call...I then reached out to a manager who sent me an email who asked if everything went ok and if there was something that he could do (phil boskovski) in which I explained everything and he neglected to return my email. Once this is ever rectified I will never shop here again and make sure that my friends and family are aware of this situation, I understand mistakes happen but this had been a HUGE problem, and massive inconvienence because of what has happened with the police and I have had to take off a lot of time from work and spend it at the DMV trying to deal with this, using up what little time off I had left for the year in my vacation bank. I will also be notifying the better business bureau about what happened and possibly a lawyer in getting my ticket and fees taken care of this is unacceptable and to just have this problem ignored has just infuriated me more. More

Great first service experience with Chevy Volt Very polite and professional service advisor. Listened to my concerns. Helpful with courtesy shuttle. Work was done in the time promised. Easy to mak Very polite and professional service advisor. Listened to my concerns. Helpful with courtesy shuttle. Work was done in the time promised. Easy to make service appointment More

Great sales personnel Wonderful sales personal Chris Steele went above and beyond our expectations regarding the vehicle we were looking for. Finding the color make and mod Wonderful sales personal Chris Steele went above and beyond our expectations regarding the vehicle we were looking for. Finding the color make and model that my wife wanted (stone metallic blue). Chris even gave us a trade in value better than other dealerships offered. Even got us the 9000.00 dollars off the 2016 GMC, which was only offered on the Chevy Silverado models. Can not say enough about the customer service we received at driversville. Chris also educated me regarding all the new technology my new vehicle can with. If service is as good as sales we have found a dealership that will always get our business. Thank you so much Chris. I love my new 2016 GMC sierra. More

NYS Inspection Called at 830 to make appointment for NYS Inspection. Told to bring in at 9. By 10 I was home..... Great service and everyone that works there are Called at 830 to make appointment for NYS Inspection. Told to bring in at 9. By 10 I was home..... Great service and everyone that works there are easy to deal with, which is great cause I am not a people person. More

Quick and efficient I had a check engine light that needed to be checked. Of course at the time of my appointment it wasn't lit. So Brian in service was kind and conside I had a check engine light that needed to be checked. Of course at the time of my appointment it wasn't lit. So Brian in service was kind and considerate in allowing me to come back after my appointment time in order for me to be able to drive around to get the light to come on again. He also discovered that the matter fell under warranty so I didn't have to pay. I greatly appreciate his customer service attitude and the workmanship provided by Mark. Thank you guys and I will always recommend you to others. More

Michael Gilchriest was a great salesman! This is my third leased car from Burdick Chevy, so I knew that I would get great customer service and certainly appreciate all the help from Michael G This is my third leased car from Burdick Chevy, so I knew that I would get great customer service and certainly appreciate all the help from Michael Gilchriest and Phil Borovski. I was not disappointed!! I got what I needed and wanted, which was great car buying experience! Thank you! More

Salespeople are wonderful! Anthony Sesso was the salesman who waited on me at the dealership. He was very accommodating and friendly, even though he was not expecting me. He was Anthony Sesso was the salesman who waited on me at the dealership. He was very accommodating and friendly, even though he was not expecting me. He was very helpful, and did everything he could to get me into the car I wanted to lease, and kept my payments within my budget. I had never leased a car before, and was actually terrified to do it. Anthony alleviated my fears by informing me of options I may have when my lease is up, and told me how to get my vehicle serviced, etc. I would HIGHLY recommend Anthony Sesso to anyone considering a new lease or purchase. He was NOT pushy, he never made me feel uncomfortable and never made me feel pressured to agree to anything, or to purchase a particular vehicle. I honestly did not think leasing a car would be so easy. I only went to the dealership once, test drove the car I wanted to lease, signed some papers, and came back to pick up my car a few days later. Easy. More

Very positive buying experience Knowledgable and courteous staff, low pressure, ability to work with rebates, incentives, and financing. Second vehicle I have purchased from this de Knowledgable and courteous staff, low pressure, ability to work with rebates, incentives, and financing. Second vehicle I have purchased from this dealership. I highly recommend. More