Burdick Chevrolet Buick GMC
Cicero, NY
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129 Reviews of Burdick Chevrolet Buick GMC
Was ccompletely satisfied with everyone and everything that I dealt with and for my first car purchase my experience was great. I would definetly recommend the dealership to others that I know that may b that I dealt with and for my first car purchase my experience was great. I would definetly recommend the dealership to others that I know that may be interested in a new or used car in the future. More
brought my 05 silverado in for repair, service was very pleasant. Ended up buying an 08 silverado from them. another dealer in our area didn't even act interested when I called, they said they could pleasant. Ended up buying an 08 silverado from them. another dealer in our area didn't even act interested when I called, they said they could look at it later in the week, we spoke with Steve and he said bring it right in, and if the couldn't finish the repair by the end of the day, they would provide me with a vehicle to get to work the next day. Very friendly staff, highly recomend this dealer. More
Jonathan was great to work with. He did not try to stear me in a direction that I did not want to go. With the employee pricing promotion, negotiating was very straight forward and I was satisfied with thei me in a direction that I did not want to go. With the employee pricing promotion, negotiating was very straight forward and I was satisfied with their offer for my trade in. In all, a very good experience. More
Hats off to a group of very knowledgeable individuals, willing to go the "extra mile" and do this without pressure! No double talk...no pushy tactics...and no "after signing" surprises. All the cards we willing to go the "extra mile" and do this without pressure! No double talk...no pushy tactics...and no "after signing" surprises. All the cards were dealt and on the table right up front. Bresee's Pat Hofmann came through. Mr. Hofmann even endured an adventure with my not so knowledgeable and skilled insurance agent!!! And never complained. You see, I delivered a slight curve ball when it came to the licensing process. I was not buying this car for immediate licensing and driving but, instead to garage until next spring. This ment that they would have to decide whether or not they could trust me to drive the vehicle on their dealer plates and insurance some 90+ miles, two counties away, to my home and return the plates the next day. Not the most ordinary (or lucrative) of requests. Bresee Chevrolet came thru. While I had already done my internet research on the Impala, Pat Hofmann and the Bresee support team should be highly commended for their exceptional product knowledge and people skills. Much additional info was made available on the Impala of my choice which served to reinforce and cement my decision as to not just which vehicle but, which dealer I would work with. I felt like I had an investment partner, like they wanted me be as confident and as informed as possible before finalizing my buying decision. Again, Bresee's Mr. Hofmann came thru. For once, I got the car I wanted, in the color I wanted, with the interior I wanted,with the options I wanted and at the price I wanted...not a bad day if I do say so! Mr. Hoffman and Bresee Chevrolet truely made this my most pleasurable car buying experience ever. Guess who gets the "first shot" next time around. Despite the 90+ mile drive from my house! Once again, hats off and many kudos to Pat Hofmann and Bresee Chevrolet. More
We were very impressed with our salesman, Joe Coyle and the rest of the staff. We experienced a "customer first" attitude from all the staff that we encountered. The overall appearance of the building, s the rest of the staff. We experienced a "customer first" attitude from all the staff that we encountered. The overall appearance of the building, service area and car lot was orderly and clean. We wanted a 2008 Impala and found them all together in one area so our decision regarding exterior and interior colors for comparison was facilitated. When we arrived to pick up our vehicle it was freshly washed and ready at the appointed time. Although we already owned a 2007 Chevy Silverado with an interior much like the Impala, Joe made sure that we understood the workings of the vehicle so that we would not be uncomfortable once we were on the highway. He clearly answered all of our questions. We will definitely recommend this dealership to our friends. More
Pat was a good salesman to find the new vehicle I wanted.The only bad part was the truck had to be brought back in for a scratch on the bumper and a vibration in the braking.The service was good,but wanted.The only bad part was the truck had to be brought back in for a scratch on the bumper and a vibration in the braking.The service was good,but there was a couple promises made up front when I was going to bring the truck in that were not meant at the end,and it seemed like it came from the salesmanager,but pat should of taken care of it on his own.It did leave us questoining the integrity of the dealership,your only good as your word. More
Buzz Barr was an exceptional sales person. Very honest and accomadating. The Business Manager, Josh was very pushy and tried to sell me an extended warranty for $1000.00 which I did not want. I foun and accomadating. The Business Manager, Josh was very pushy and tried to sell me an extended warranty for $1000.00 which I did not want. I found out later after the sale that I could get a better Dealer discount at another Dealer for the same vehicle. The Truck was clean but not spotless when delivered. I give Buzz Barr an A+. I give Josh a C. I give Bresee Chevrolet a B+. I have been buying used and brand new GM vehicles since 1973. I am very happy with the GM product and don't have any plans of going anywhere else in the future. I don't need extended warranties because I have a lot of faith in the GM vehicles. I would probably buy another vehicle from Bresee Chevrolet. This should not have to contain 500 characters in order for it to be submitted. That is too much review and too much of my time. More
This is my second Impala I've bought from Bresee and they treat us like people and not just trying to push people in cars like other dealers. A+ Guys! treat us like people and not just trying to push people in cars like other dealers. A+ Guys! More
Customer Service, Integrity, and Competence. None of these were provided on my last visit of 09/11/06. I had my vehicle inspected on 08/31/06. I was told it needed specific warranty work in writing, c these were provided on my last visit of 09/11/06. I had my vehicle inspected on 08/31/06. I was told it needed specific warranty work in writing, clearly covered by Major Guard. I was also informed that I was authorized a rental car for the work. Upon arrival, i was told that I never made and appointment, and the service tech didn't know if the items were covered by Major Guard (the same tech as on 08/31/06). Even though the vehicle had been inspected by Bresee Chevrolet, he stated he needed to inspected again to see if the items (lower control arm bushings, both sides, and a separated lower intake gasket) were covered by Major Guard. I assume dthat this being a GM repair shop and dealership, they would know what was covered by Major Guard. I wasted part of my morning dealing with this nonsense. This is very disappointing. I wasn't overly pleased with the entire attitude of the service tech either. He did over to take the vehicle into the shop, and call Enterprise Rental Car. I did not have the time to waste, waiting for Enterprise. I made another appointment. I now have to provide my own rental car, until the tech determines if the work is covered. Which it clearly is, but he is obviously too ignorant or ill trained to figure this out. Interestingly, Brad Murphy, from their body shot did work on my vehicle in the last week of August, without any hassles, and with total professionalism. I'd go back to the body shop anytime. Brad is a consumate professional. More