Brown & Wood Inc.

Great guys. Very professional, efficient, and completely painless through the the whole process, that was especially good when doing the custom ordering option. Very professional, efficient, and completely painless through the the whole process, that was especially good when doing the custom ordering option. More

Treated very well. Able to get appointment quickly. Friendly staff and service was in a short period of time surprised at how much cost of service had increased from l Able to get appointment quickly. Friendly staff and service was in a short period of time surprised at how much cost of service had increased from last visit. Of course everything has gone up. Overall good experience More

Very customer oriented with attention to customer concerns. Would recommend for sales and followup services. concerns. Would recommend for sales and followup services. More

1. new tires (dirty) 2. carpet soiled 3. received an email on 10/22 informing me that I refused a service; this is not true - I had Everything that was RECOMMENDED 4. extremely disappointe email on 10/22 informing me that I refused a service; this is not true - I had Everything that was RECOMMENDED 4. extremely disappointed 5. would not recommend More

Very pleasant service department employee and helpful. Timely update on car status and needed parts to complete service work. Timely update on car status and needed parts to complete service work. More

They took my car in immediately and started working on it. The rep was great and I was done in less than an hour! it. The rep was great and I was done in less than an hour! More

Outstanding! My car was accepted without an appointment and advised that the earliest probable date for evaluation would likely be in four days. On the very next My car was accepted without an appointment and advised that the earliest probable date for evaluation would likely be in four days. On the very next day I was provided results of the diagnostic test and an estimate for repair. The estimated date was, at earliest, three days which included receiving the parts. On the very next day I was notified that my vehicle was ready. Customer service provided by the service department was exceptional. More

Purchased a nice used car a decent price, with excellent sales support at the dealership. Only one complaint. No one checked the air pressure in the tires. When I got home the warning light was showing low sales support at the dealership. Only one complaint. No one checked the air pressure in the tires. When I got home the warning light was showing low air pressure in the tires. My air gauge showed less than 20 lbs. in all 4 tires vs. factory recommendation of 33 lbs. front and back. My home air compressor fixed that problem, but it was an unnecessary oversight by the support staff. More

I had the pleasure of working with Anthony in buying my new Mazda recently. Every dealership needs an Anthony! His overall professional personality, sales knowledge, and ability to interact with the cust new Mazda recently. Every dealership needs an Anthony! His overall professional personality, sales knowledge, and ability to interact with the customer to address and deliver the customer’s wishes is outstanding. More

Thus far, B&W dealership has been well organized, efficient, and very helpful with my new car purchase and service visits. I continue to wait for the heated wheel that is in retro, but that issue co efficient, and very helpful with my new car purchase and service visits. I continue to wait for the heated wheel that is in retro, but that issue comes from GM, I think. I have rheumatoid and look forward to that wheel soothing my hands. Thank you. Kathy Sandifer More